Head of Human Resources
Elite Technologies
Total years of experience :26 years, 6 Months
• Responsible for payroll, recruitment, employee relations, learning & development, compensation & benefits, talent acquisition, performance management, global mobility, employee experience, social wellness, diversity & inclusion, people analytics, HR policy design, organizational change, and organizational design & development
• Creating new employee relations procedures compliant with GCC and UAE Federal and Free Zone labour laws to minimise litigation risks and to reduce the cost of external legal counsel; while updating existing employee relations, visa, immigration, grievances and redundancy procedures according to recent legislative changes.
• Implementing compensation & benefits policies that comply with UAE labour laws and strong relations with external governing bodies like the UAE Ministry of Labour and General Pension & Social Security Authority.
• Customising HR policies in Middle East & Africa region according to each country’s labour and taxation laws.
• Managing a team responsible for generalist HR functions for the company’s 11, 000 employees including HR policy design, recruitment, redundancies, employee relations, change management, performance management, succession planning, resource planning, salary structuring, social welfare, visas, and compensation & benefits.
• Leading overall employee relations strategies and HR service functions including department restructuring, payroll, risk and controls, and preparing audits compliant with internal company policies and Qatari labour laws.
• Managing disciplinary hearings, guiding employees through the process, coordinating with Group Fraud, Internal Audit and Legal on case management, and liaising with the Ministry of Justice and Attorney General.
• Reduced benefits costs by 75% over a 10 year period through meticulous recordkeeping, legal compliance, and fraud investigations to ensure the company did not pay for benefits in cases where employees were ineligible.
• Approving 1000+ employment offers, global mobility transfers, retirements, and redundancy packages annually.
• Leading all HR initiatives by developing clear people strategies, providing management with expertise and guidance on all HR related issues, and expert guidance on organisational growth, design and change initiatives.
• Developed hospital's first-ever standardised disciplinary procedures and tracking system for physicians, nurses and workers that protected the hospital from legal risk and ensured consistent and fair disciplinary procedures.
• Reduced recruitment costs by 85% by reducing reliance on healthcare recruitment agencies and bringing outsourced recruiting functions in-house, which reduced billable hours from 320 to less than 45 per month.