Adelaine Tung

- Provide all necessary administration efforts to all staff and management which includes HR duties especially through proper filing of documents on contracts, leaves; maintain clients’ data and attend to customers’ feedback
- Create and update marketing plan on a monthly basis with competition pricing
- Maintain networking on all social media efforts such as Facebook, Instagram, radio ads, magazines and newspapers
- Complete routine update to website contents
- Plan and create effective promotional programs; submit report on suggested sponsoring events and giveaways
- Prepare calendar and group events to communicate special promotions and create flyers

- Conduct data analysis and reporting as needed especially on the US Government contracts
- Monitoring, prospecting and lead generation support for Kuwait and US government tenders especially through online media
- Proposal and quotation support for new and existing clients
- Coordinate with other departments in fulfilling proposals and quotations
- Archiving, maintaining and updating all proposals and quotations as well as client’s records using a database program
- Researching for potential market and follow through leads by assisting in setting appointments

- Worked in commercial domestic and international flights
- Responsibility includes monitoring and protecting the passenger safety
- Delivering good customer service and developing good interaction with passengers
- Maintain basic knowledge of the aircraft type, safety procedures and first aid
- Ensuring the necessary equipment onboard are functioning properly and proper inventory of food and beverage

- Responsibility includes driving sales strategies, methodologies and processes to close contracts and meet aggressive revenue goals; and facilitating and tracking all stages of a sale
- Create responses to customers' business requirements through all possible communication channels while developing partnership with suppliers and resellers and help them realize their full business potential
- Documentation of work flow processes, implementation procedures and create a product user’s guide
- Gather, organize content after diligent and thorough research on competitors, industry and marketing
- Assist in the deployment of product offerings, and designing and maintenance of websites and responsible for maintaining the integrity, consistency and accuracy of written and graphical content of online and offline publication