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Adelina Akhmetzianova

Front Desk Receptionist·Accor

Egypt

Bachelor's degree, Administration And Tourism

Work experience

Total years of experience: 3 years, 0 months

Front Desk Receptionist

March 2023 - August 2024

Accor

Egypt

March 2023 - August 2024

Company industry:: Hospitality & Accomodation

Administrator

January 2022 - December 2022

Business Hotel “Tatarstan”

Naberezhnyye Chelny, Russian Federation

January 2022 - December 2022

Reception and accommodation service.
Preparation of necessary documents upon arrival and departure of guests.
Keeping records of guests in a local computer program “1 C - Hotel”.
Making booking orders by phone.

Company industry:: Hospitality & Accomodation
Job role:: Hospitality and Tourism

Transfer Guide

June 2021 - November 2021

Fit Holidays

Antalya, Türkiye

June 2021 - November 2021

Meeting guests at the airport and taking them to the hotel, also picking up
guests from the hotel and taking them to the airport. Providing information
about the country, excursions and hotel check in & check out policy.
Accompanying guests during the tour, solving questions and problems and
providing quality service on behalf of the company.

Company industry:: Hospitality & Accomodation
Job role:: Hospitality and Tourism

Education

Moscow Witte University

June 2026

Bachelor's degree, Administration And Tourism

Russian Federation

Profile technology and organization of tourist services

Kazan Innovative University

June 2021

Diploma, Manager of Hotel Service

Russian Federation

GPA (rating): Good

The internal system of the hotel, the rules of communication with hotel guests, solving problems in various situations, organizing guest services during their stay.

Languages

Russian

Native Speaker

English

Expert

Arabic

Beginner

Hobbies and interests

Traveling

Traveling and exploring different cultures, which enhances my adaptability and cultural awareness. Learning new languages to improve communication skills and broaden my global perspective. Reading books on personal development and hospitality trends to stay informed and continuously grow.