Cluster Director of Maintenance – [Riyadh, Makkah and Madinah Regions]
CHBIB Trading Company
Total years of experience :12 years, 9 Months
• Develop, implement, and evaluate maintenance policies and procedures.
• Compile, analyze, and interpret statistical data concerning operational records and maintenance activities.
• Analyze information to determine needed installations, services or repairs.
• Implement prompt corrective actions and provide technical support to resolve any breakdowns in field equipment.
• Develop and maintain relationships with global suppliers and manufacturers to ensure access to up-to-date technical support and expertise.
• Participate in Root Cause Analysis for equipment failure and maintenance-related investigations.
• Identify areas of opportunities for maintenance improvement and optimization of spare parts supply.
• Ensure clients’ value proposition is clearly understood and validated in customer KPI’s.
• Lead teams to deliver superior results across all areas of their responsibility.
• Define required skills and capabilities for the team.
• Ensure compliance with safety policies and procedures.
• Manage maintenance budget, tracking expenses & evaluating cost estimates.
• Monitor inventory and ensure adequate working conditions.
• Determine schedules, sequences, and assignments for maintenance activities.
• Manage all aspects of technical operation.
• Coordinate and supervise maintenance activities.
• Establishes job priorities and time frames for Maintenance Staff.
• Address client inquiries, requests, concerns, and complaints.
• Maintain a comprehensive database of maintenance schedules, repairs, and work orders.
• Assign the maintenance personnel and workshop equipment to fulfill maintenance requirements.
• Provide instructions to maintenance personnel for required maintenance tasks.
• Initiate troubleshooting to resolve specific maintenance issues.
• Make decisions on resolving discrepancies encountered during maintenance processes.
• Direct handling of clients maintenance procedures to meet company specifications.
• Enforce work procedures to meet time and cost schedules.
• Implement changes in working conditions and equipment usage to improve maintenance department and technician efficiency.
• Follow the preventive maintenance chart strictly and maintain records for future reference.
• Ensure the highest level of customer service and satisfaction.
• Manage spare parts and warehouse inventory.
• Oversee technical proposals and spare parts purchasing system.
• Maintain an accurate record of customer spare parts deliveries with an updated priority list.
• Resolve issues, diagnose problems, and provide maintenance and repairs for commercial/industrial kitchen and laundry equipment.
• Monitor and document incident reports and provide technical feedback.
• Determine the necessary spare parts for corrective and preventive maintenance and initiate procurement requests.
• Perform maintenance and repair tasks on the equipment.
• Conduct maintenance and repair tasks on the physical plant and equipment, including heating/cooling systems, chillers, air handling units, boilers, heaters, pumps, compressors, motors, and other electromechanical components.
• Address and resolve day-to-day equipment issues.
• Perform installations, servicing, and maintenance.
• Analyze technical drawings and manuals to initiate troubleshooting and identify necessary spare parts.
• Determine the materials required for both ongoing preventive maintenance and future maintenance of the physical plant equipment.
• Diagnose faults, gather data, and provide symptom analysis.
• Prepare comprehensive site survey reports and related documentation.
• Perform MEP calculations and design tasks.
• Conduct a comprehensive review of MEP layouts to identify potential issues.
• Participate in technical meetings with clients and consultants.
• Maintain regular communication with consultants, vendors, and clients regarding project-related matters.
• Supervise and coordinate the procurement and installation process for project materials and equipment.
• Develop and implement installation, testing, and commissioning procedures with technical and operational support.
• Oversee on-site testing and commissioning procedures.
• Provide support and assistance for project installation, servicing, and maintenance as part of contracted obligations.
• Graduation Project (Design Modification and Control Realization of a Novel 3D Pantograph Manipulator) • Graduation Project Grade (Excellent)