عادل خان

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 -

❖ Organize the operational structure, procedures and resources and ensure effective sourcing, induction, training, and development of operational staff to optimize the performance of people.
❖ Manage and ensure strict compliance of security procedures and regulations for Road and Air operations.
❖ Manage and control costs whilst ensuring that operational service standards are continuously met
❖ Supporting all safety programs and OSHA compliance to ensure a safe work environment for all associates and managers
❖ Leading and developing the operation Team.
❖ Acting as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed.
❖ Mentoring, training, and developing teammates for career progression, performance improvement, communicating, and maintaining quality control policies and standard work procedures to Area Managers and associates.
❖ Building and delivering productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor.
❖ Evaluating performance objectives and metrics to determine inbound or outbound productivity requirements to achieve customer satisfaction, accuracy, and quality expectations.
❖ Managing Internal Audit for all the locations of KSA for the uniformity on operation process
❖ Managing 35K Sqr.ft warehouse for operation, connectivity and warehousing for some major customer

• Daily checked and Maintain inventory accuracy in warehouse.
• Preparing daily OFD (OUT FOR DELIVERY and RTO (Return to operation) reports and submitted to
manager.
• Rescheduling future deliveries as per customer requirement.
• Follow-up with couriers about deliveries as requested by support
team.
• Preparing daily basis courier performance reports.
• Coordination with fleet department and making reports as request
by fleet department.
• Follow-up with couriers for accurate and on time delivery process.
• Assigned shipment according to the required delivery area.
• Responsible for making shipment arrangement as per customers’
requirements.
• Performed any duties related to logistics and supply operations.
• Submit OFD and performance reports daily basis.
• Maintain inventory in warehouse.
• Received line haul and make it ready for dispatching.
• Submit reports for daily basis (inventory, dispatching, and line haul
receiving)
• Fulfil new scheduled orders and arrange to send concerned
destination.

Export Operations · Problem Solving · Teamwork · Logistics Management

Noon Ecomrece Non sort project

Inbound Management
 Manage the inbound process and team members to ensure all KPIs and targets are achieved for goods in receive, Transfer, Return and put away.
 Manage inbound support services (ISS), drive problem solver to solve the issue of items.
 Manage the inbound Dock gate to ensure all deliveries are received.
 Brief staff daily on operational targets and achievements
 Follow quality service standards and comply with procedures, rules and regulations
 Maintaining high standards of materials handling Ensures cleanliness of work areas.


Outbound Management

Manage the outbound and fulfilled process and team members to ensure all KPIs and targets are achieved for order release, store orders, picking, packing and dispatch departments.
 Ensure all customer orders are fulfilled within shortest possible Timeline and packed to the
standard required.

Last mile company

 Organize delivery schedule to pick up items from vendors within a timely manner and least possible cost.
 Lead process improvement projects on both the delivery and quality aspects.
 Log in all the details regarding delivery schedules and ensure that they are exceeding the targets.
 Solve and report any issues in collection, data entry, and inbound inventory.
 Train and educate fleet on how to use system.
 To work on all shipments report.
 Inventory report.
 Vehicle inspection report.
 Orders exceptions report.
 Orders inbound and outbound report.
 Undelivered orders information gives to clients.
 Orders receiving, segregation and dispatching report.
 To connect with 3PL outsource companies for orders pickup and dispatching.
 To do RTC and RTO.
 To check cleaning of warehouse.
 Control on inbound & outbound order
 To keep staff fully trained.
 Processing orders.
 Check reschedules orders.
 To check warehouse inventory
 Generate runs sheet of courier drivers.
 To keep accurate records
 To do arrive scan and reporting of each orders details.
 To clear bad addresses.
 To work on standard operating procedure (SOP) with team.
 To translate standard operating procedure (SOP) into other languages with team.
 To help team by getting parcel and documents rates from market.
 To give link 3PL transporter.

 Accident cases and resolving the issues regarding this within TAT
 Handling Team for Hub Regarding Fleet Issue
 Vehicle management - keeping on track
 Ensuring 0% PDD breach in LH
 Calculating and controlling the costs of resources
 Smoothen the process of Arrival & Departure
 Responsible for RTO, RTC from Hubs to FC
 Collaborated with and supported Logistics Manager
 Communicating operation Staff members, Guidelines and Training on ERP as in process amendment
 Report making related with operations e.g., RTO, RTC
 Escalating shipments system error, issues to IT team Via mail
 Escalating Customer issues related to shipments to CS team for rectification including wrong
numbers, Wrong Location and others
 Organizing the receipt and receiving of materials
 Responsible for all types of issue
 Working with team is a physical checking all station
 Working on Microsoft Excel
 For all communication Microsoft outlook is used with different department.
 Responsible for all incoming materials/items from receipt till loading in proper racks and all
activities/documents in between (Physical & Documentation).
 Prepare all Comail .
 Making reports of all type of Receipt.
 Check and count goods upon receiving physically & with documents
 Report of shortage and surpluses of Receipt officer
 Reports of all received materials
 Organizing the receipt and receiving of materials
 Responsible for all types of issue
 Working with team is a physical checking all station

S.NO Designation Name of Department Duration
1. Employer RIHRDO (NGO) From To
1 July / 2012 1 October/ 2012
2. Office Assistance RIHRDO (NGO) 1 July/2012 1 October/2012
3.