Senior Consultant & Managing Director
VASCONCEPT
Total years of experience :25 years, 4 Months
- Create and manage external partnerships to enhance company services offering,
- Develop and maintain customers relationship with telcos and handsets suppliers,
- Design, tests and qualifications of Web / eCommerce Applications, smart cards and/or devices related products and services.
- Seek opportunities and close deals related to projects associated with our field of technical and commercial expertise.
Main acheivements:
1/ Ongoing contract for SIM and scratch cards audit for Telecos in Morocco and pre-sales support for SMART Cards Manufacturer.
2/ (+12) Enterprise Applications developed based on Web technologies,
Seek opportunities and close deals related to projects for automatisation of supply chain and logistics :
Build from scratch a dedicated supply chain system for Organic products in Morocco where farmers can plan and sale their products to consumers based on fair trade concept.
VASCONCEPT was appointed to Build Operate and Maintain (BOM) the ticketing system for the Local Organization Committee in charge of Morocco 2013.
- Technical ownership of selected ticketing solution
- Local project Management activities and coordination
- Integration of the ticketing solution with local eCommerce payment platform
- Integrate the ticketing platform on Marrakech stadium data centre
- Deploy 23 ticketing points of Sales accross Morocco (Aeroports, Malls, Stadiums, etc)
- Secure transactions and maintain the ticketing solution during the 3 weeks events in FOUR different cities (Casablanca, Rabat, Marrakech and Agadir).
- Ensure data integraty and support sales and accounts personal during cash consolidation
I was in charge to build a local developers ecosystem around NOKIA technologies. As a part of Ecosystem Developers eXperience team of North Africa and Levant, I was involved and conducted couple of projects around Mobile Apps.
- (50) local apps published in less than SIX months,
- Coach (15) selected developers,
- 08 Developers become Nokia Developers Champions
- (12 - 18%) increase of Nokia store visibility, revenue and downloads in Egypt, Morocco and Jordan,
- (02) Successful Nokia store campaigns as Co- Marketing activities with Mobile Network Operators in Morocco and Egypt.
Provide expertise and support for (02) travel agencies in order to review their web strategy and integrate digital channels to improve their Customers Experience.
Build from scratch a Mobile Apps Factory:
I recruited and managed a fresh graduate developers to build and publish Mobile Apps;
* (25) local mobile Apps published on Nokia Store,
* (03) local mobile Apps
* (01) Mobile Apps reached ONE Million Download
SIM & devices consultancy services to support the launch phase of INWI GSM services:
- SIM & devices consultancy services to support the launch phase of INWI GSM services.
- Recrute, Train and Coach a team of technicians and Engineers on SIM cards and devices technologies,
- Implement Value Added Services associated with SIM Cards,
- Develop fonctional processes for SIM logistics and SIM provisioning .
- Leadership of the Marketing department, recruiting, leading, driving and motivating a team of professionals,
- Championing the updating of overall commercial strategy and the detailing of functional marketing plans
- Ensure that all communications including advertising, promotions, events and sponsorship are developed to reflect the company’s desired positioning on the market,
- Build workflows and Sales processes for various distribution channels and Sales support to enhance operational efficiency, productivity, and achievement of business plan targets.
- Manage the company logistics processes and logistics partners to ensure effective and cost efficient operations of logistics.
- Introduce new and compelling long-term business propositions to key domestic markets in North West Africa (i.e. 9 countries out of 22) to ensure the perceived Nokia leadership in new technology areas,
- Customize Nokia Mobile devices to be “local” (i.e. Nigerian music album was introduced with Nokia 5310 /5610 Xpress Music),
- Participate actively on Mobile devices life cycle Management processes to ensure that Nokia products are ready for local/regional sales channels and meeting local requirements.
- Introduce Nokia Technologies Roadmap to Major Telcos in North West Africa: Main Audience to C-levels and their respective team (9 focused countries and 23 Telcos covered).
- Animate on regular basis: seminars on specific themes on Nokia new technologies.
- Identifies, qualifies and follows up sales prospects in close cooperation with Account Team
- Initiates seminars and meetings with the North African operators, clarifies their needs and promotes service solutions to meet the objective,
- Service proposals are backed up by GSM operator benefits translated into value based argumentation,
- Coordinates the tender work according to Service Tendering Process,
- Defining services solution, consolidating and pricing the service offering for submission to the operator,
- Track on market development, competitor activities and new ideas for networks services. Escalate the information to relevant organizational entities to improve Nokia best practices.
- Develop product requirements for the setup of a new Value Added Services Provider
- Define business objectives according to Business Plan defined for the new company.
- Manage/coach project team during the project plan execution
Three months as an independent consultant during the launch of GSM operations of NAWRAS Telecom Sultanate Oman.
- Define all related internal processes linked to SIM logistics chain.
- Define and manage SIM services project plan,
- Coach and prepare Junior SIM Product Manager to follow up and manage ongoing projects after the startup phase,
- Follow up with SIM cards suppliers and value added services platform providers to ensure smooth launch of the GSM operator activities
Three months as an independent consultant during the launch of GSM operations of NAWRAS Telecom Sultanate Oman.
Main Responsabilities:
- Product definition, specification and project rollout
- Specification of SIM cards sales channels
- SIM cards provisioning system specifications.
Pre-sales activities and techncal support to direct sales force for Entreprise segment.
- Setup a showroom for mid and large enterprises
- Fleet / Work force Management - "proof of concept"
- Sales force automation - "proof of concept"
As part of Quality insurance team I was in charge of the definition of technical and functional processes for SIM cards and Handsets logistics
- Responsible of the validation of new mobile phones and SIM cards prior to mass production or distribution,
- Conduct different projects related to new products & services based on GSM technology.
- As sales support, I improved the QoS and reactivity of a part of our customers (advertising agencies, printing houses …etc.)
- I managed the roll out of the first industrial digital printer sold in Morocco.
Degree of Scientific & Technological Developments of New Information and Communications Systems
Degree of Scientific and Technological Developments of New Information and Communications Systems