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Adina Ivascu, F&B Sales and Marketing Executive

Adina Ivascu

F&B Sales and Marketing Executive·Hyatt Regency Oryx Doha.

Qatar

Master's degree, Master in Peacekeeping and National Security

Work experience

Total years of experience: 9 years, 11 months

F&B Sales and Marketing Executive

June 2024 - Present

Hyatt Regency Oryx Doha.

Doha, Qatar

June 2024 - Present

• Developed and executed strategic marketing plans to enhance revenue for the hotel`s restaurants and bars
• Maintained strong relationships with vendor, clients, and internal departments, ensuring seamless communication and project management
• Conducted market research and competitor analysis to identify trends and implement innovative strategies to increase customer engagement
• Negotiated contracts and pricing, demonstrating excellent administrative and organizational skills

Company industry:
Hospitality & Accomodation

Client Advisor

November 2022 - February 2024

Fendi

Doha, Qatar

November 2022 - February 2024

• Provided luxury customer service, showcasing Fendi`s history and craftsmanship
• Monitored sales targets and achieved KPIs such as UPT and Conversion rate
• Acted as a brand ambassador, networking within the community and strengthening client relationships
• Utilized CRM tools to enhance client outreach and retention strategies

Company industry:
Retail & Wholesale

Client Advisor

February 2019 - October 2022

ABUISSA HOLDING

Doha, Qatar

February 2019 - October 2022

• Represented high-end brands like Elie Saab, Aigner, and MCM
• Handled e-commerce operations and customer relations for luxury products
• Delivered exceptional service through personalized client consultations and follow-ups

Company industry:
Retail & Wholesale

Call Centre Operator

February 2016 - November 2018

RCS-RDS SA

Bucharest, Romania

February 2016 - November 2018

• Managed high-volume inbound and outbound calls, resolving technical and service related issues
• Delivered customer-focused solutions with adaptability and professionalism
• Consistently met and exceeded performance targets

Company industry:
Telecommunications

Education

Dimitrie Cantemir University

January 2015

January 2015

Master's degree, Master in Peacekeeping and National Security

Romania

Nicolae Titulescu University

January 2012

January 2012

Bachelor's degree, Bachelor`s in Politics and International Relations

Romania

Skills

CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
ADAPTABILITY
Expert
ADAPTABILITY
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
PROFESSIONALISM
Expert
PROFESSIONALISM
Expert
E-COMMERCE
Expert
E-COMMERCE
Expert
OPERATIONS
Expert
OPERATIONS
Expert
SALES
Expert
SALES
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPETITOR ANALYSIS
Intermediate
COMPETITOR ANALYSIS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate