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Nayri Hekimian, Customer Support Representative

Nayri Hekimian

Customer Support Representative·Armyan/

Armenia

High school or equivalent, Administration And Economics

Work experience

Total years of experience: 3 years, 10 months

Customer Support Representative

January 2024 - Present

Armyan/

Yerevan, Armenia •Remote

January 2024 - Present

Provided customer support for the ArmYan clothing
brand by responding to customer inquiries, assisting
with orders, account requests, and directing issues to
the appropriate team.
Company industry:
Marketing
Job role:
Customer Service and Call Center

Customer Support Representative

December 2023 - August 2024

Igaming/55bets/Yerevan

Armenia •Remote

December 2023 - August 2024

Supported customers via live chat for an onl ine
gaming platform, answering questions and
resolving issues efficiently.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Cl ient Service Assistant

August 2022 - November 2023

Global one for financia l investment/

Aleppo, Syria

August 2022 - November 2023

Assisted customers with payments, service plans, and
basic technical issues for mobi le services.
Company industry:
Trading & Commodity Trading

Education

Faculty of Economics of Aleppo University

January 2023

January 2023

High school or equivalent, Administration And Economics

Syria

Skills

ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ECONOMICS
Intermediate
ECONOMICS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
SELF MOTIVATION
Intermediate
SELF MOTIVATION
Intermediate
TRUSTWORTHINESS
Intermediate
TRUSTWORTHINESS
Intermediate

Languages

Armenian
Beginner
Arabic
Beginner
Turkish
Beginner

Hobbies

  • Travel
  • Books
  • Tech
  • Workout
  • Music