Business Development Executive
Brand Terminus
Total years of experience :16 years, 11 Months
Identify prospective potential clients for an increased business. Research and build relationships with new clients. Meet potential clients by growing, maintaining and leveraging your network.
Looking after account management and also briefing the creative team on the project once it is signed.
Planning, approaching and setting up meetings between client decision makers and companies practice leaders.
Preparing presentations and delivering them to the clients along with the team to develop proposals that speaks to the clients needs, concerns and objectives.
Handling objections by clarifying, emphasizing agreements and working through differences to a positive conclusion using a variety of styles to negotiate appropriately.
Providing holistic banking solutions to eligible customers.
Maintaining good relation with the developers and getting leads from them.
Converting the leads and generate revenue for the company.
Coordinating between the customers and the credit, legal and technical teams to get the sanctions of the loan.
Formulating & implementing sales promotion plans and new store concepts to generate increased sales for achievement of revenue targets.
Coordinating the in-store promotional activities for new releases & special products. Brand building and market development effort.
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Customer Relationship management including shop-floor interaction with customers for effective resolution of customer grievances and obtain feedback.
Conceptualizing visual merchandising displays, Focal point, & design of retail outlets for maintenance of a high-end store Image.
Maintaining the esteem value of the company, Responsible for keeping the work hygiene.
Conducting customer service training for new joining associate.
Dealing with all the vendors for servicing or product quality issue.
Ensuring a proper customer service to every customer with satisfactory resolution via email or over the telephone.
This experience has helped to improve my understanding of retail (consumer) banking in
the US.
Communicating courteously with customers while handling complaints or any major incidents such as security issues etc.
Providing help and advice to customers using our organizations products and services which included sale of link items.
During my stint with BACS, I have also gained some understanding of the Six Sigma methodology and its tools.
Bachelor of Commerce ( University of Calcutta)