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Adithya Dilip, Support Secretary / Administrative Coordinator

Adithya Dilip

Support Secretary / Administrative Coordinator·NHS Wales UK

United Arab Emirates

Master's degree, International Business and finance

Work experience

Total years of experience: 2 years, 9 months

Support Secretary / Administrative Coordinator

September 2024 - September 2025

NHS Wales UK

Cardiff, United Kingdom

September 2024 - September 2025

• Provided administrative and coordination support to senior professionals, managing
complex calendars, scheduling, and logistics for 150+ multidisciplinary meetings in a high
demand environment.
• Improved scheduling efficiency by 22% through structured calendar management and
proactive coordination, reducing conflicts and last-minute changes.
• Prevented £30, 000 in operational delays by identifying documentation gaps, aligning
stakeholders, and ensuring timely completion of required records.
• Prepared, reviewed, organised, and maintained 2, 000+ business and administrative
documents monthly, ensuring accuracy, compliance, and proper documentation control.
• Managed 300-400 stakeholder interactions per month, resolving queries and ensuring
effective communication across internal teams and external partners.
• Coordinated meeting logistics including agendas, materials, venues, and support services,
ensuring seamless execution of business-critical meetings.
• Maintained structured records and documented workflows to support tracking, audit
readiness, and service continuity.
• Handled sensitive and confidential information with discretion in line with organisational
policies.
• Trained and supported new team members, improving workflow consistency and team
output quality.

Company industry:
Other Healthcare Services

Warehouse Operative

September 2023 - August 2024

Samworth Brothers,

United Kingdom

September 2023 - August 2024

• Managed 1, 000+ daily inventory transactions, ensuring accurate system updates and
operational continuity.
• Maintained high inventory accuracy through real-time tracking and reconciliation.
• Identified discrepancies and contributed to a 15% reduction in stock errors through data
validation. Supported line management and workflow optimisation by assisting with team
coordination, task assignments, and adherence to safety and quality standards.

Company industry:
FMCG
Job role:
Administration

Warehouse Operative|

January 2023 - January 2024

Samworth Brothers,

United Kingdom

January 2023 - January 2024

• Managed 1, 000+ daily transactions, ensuring accurate system updates and supporting high
volume operational workflows.
• Maintained data accuracy through real-time tracking, reconciliation, and systematic
validation processes.
• Reduced discrepancies by 15% through quality checks and proactive issue identification.
• Supported team coordination and workflow execution in a fast-paced, deadline-driven
environment.

Company industry:
FMCG

Operations Administrator

February 2023 - August 2023

Clarendon

London, United Kingdom

February 2023 - August 2023

• Managed day-to-day administrative operations including scheduling, document control,
reporting, and internal coordination across departments.
• Handled invoice processing and financial administration support, including checking invoice
details, matching records, and ensuring timely internal approval workflows.
• Maintained financial and operational records using Excel-based tracking systems to ensure
accuracy and audit readiness.
• Coordinated communication between Finance, IT, and Operations teams to resolve
discrepancies and ensure smooth workflow execution.
• Processed high-volume incoming requests, prioritising urgent tasks and ensuring all deadlines
were consistently met.
• Developed structured Excel trackers and workflow templates that reduced manual tracking
effort and improved efficiency by 15%.
• Maintained organised documentation systems for operational and financial records,
improving retrieval and reporting speed.
• Coordinated meetings, prepared agendas, documented minutes, and tracked action items to
ensure closure of tasks.
• Identified process gaps in workflow handling and implemented improvements to reduce
delays and duplication of work.

Company industry:
Administration Support Services

Operations Administrator

January 2023 - January 2023

Clarendon,

United Kingdom

January 2023 - January 2023

• supported leadership with administrative coordination including scheduling, document
preparation, and reporting in a corporate environment.
• Processed and reconciled £20, 000+ monthly invoices, coordinating with finance teams to
ensure accuracy and timely payments.
• Supported time and expense tracking by validating timesheets and maintaining accurate
workforce records.
• Developed Excel-based reporting tools, improving reporting efficiency by 15% and
enabling better tracking of operational data.
• Prepared and formatted business documents, reports, and presentations in line with
corporate standards and stakeholder expectations.
• Coordinated executive and board-level meetings, capturing minutes, tracking action items,
and ensuring follow-ups.
• Maintained organised filing systems and administrative records to support smooth business
operations and document accessibility.
• Collaborated with cross-functional teams to resolve issues, streamline workflows, and
ensure timely delivery of outputs.

Company industry:
Human Resources Outsourcing

Education

De Montfort University

August 2023

August 2023

Master's degree, International Business and finance

United Kingdom

De Montfort University

August 2023

August 2023

Master's degree, Finance

United Kingdom

Mahatma Gandhi University (Kottayam)

July 2021

July 2021

Bachelor's degree, BCOM

India

Mahatma Gandhi University

July 2021

July 2021

Bachelor's degree, BCOM

India

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CALENDAR MANAGEMENT
Intermediate
CALENDAR MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RECORDS MANAGEMENT
Intermediate
RECORDS MANAGEMENT
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CULTURAL SENSITIVITY
Intermediate
CULTURAL SENSITIVITY
Intermediate
DOCUMENT PREPARATIONS
Intermediate
DOCUMENT PREPARATIONS
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
PRIORITIZATION
Intermediate
PRIORITIZATION
Intermediate

Languages

English
Beginner
Malayalam
Beginner

Training and Certifications

Certifications
Deloitte Data Analytics Simulation
Power BI for Data Analysis
Excel for Financial Planning & Analysis
Microsoft Dynamics 365 Finance
Project Management Essentials
Deloitte Data Analytics Simulation
Power BI for Data Analysis
Excel for Financial Planning & Analysis
Microsoft Dynamics 365 Finance
Project Management Essentials
PTE
Deloitte Data Analytics Simulation
Power BI for Data Analysis
Excel for Financial Planning & Analysis
Microsoft Dynamics 365 Finance
Project Management Essentials

Hobbies

  • runner