Adnan Darwish

- Assisted in managing front office operations to ensure guest satisfaction and service quality.
- Oversaw check-in/check-out, reservations, cashiering, guest relations, bell desk, and night audit.
- Handled guest complaints and prepared management reports.
- Trained and guided staff for optimal performance.

• Entering daily basses time sheet that I receive from all site engineers
• Entering daily basses all equipment's WBS And CSI Codes
• Daily updating List of Equipment's
• Follow up the BD equipment's hours with HETE coordinator and Site Engineers
• Daily updating List of Rented Equipment's
• Follow up all equipment's distribution
• Preparing monthly equipment's time sheets
• In and Out for the crusher on daily basis
• Preparing monthly reports for crusher In and Out
• Review, held, and finalizing the payment for the crusher subcontractors
• Follow up the number of trucks and trailers worked at Day And Night on daily basis on the crasher
• Follow up the subcontractors status equipment's on daily basis
• Follow up all screens and crusher status by daily basis
• Follow up on daily basis the manpower handover and their progress

- Coordinated equipment operations, ensuring availability and smooth workflow.
- Maintained accurate records and handled logistics support.

- Managed ground handling, check-in, boarding, and passenger service operations.
- Resolved passenger issues and ensured smooth travel experience.

OCT / 2008 - MAR / 2012 Middle East Airlines

Flight responsible: Ground Handling - Customer Services - Check in - Boarding - Solving passenger's problems.

2007 June - 2007 Aug RAK Hotel. UAE
Sales & Marketing
Three Month Training Period

2005 - ( November 2006) Moevenpick Jeddah Hotel
Front Office Assistant Manager.
• Assist in managing the front office Operations to achieve customer
Satisfaction and quality service.
* Assisting in the day to day operations of the front office, The major areas of responsibility/management include: Front desk (Check in / Check out, reservation, & cashiering), Guest relation, Bell desk and door persons
* Enforcing all company rules and SOPs
* Ensuring the consistency in providing excellent service
* Handling Guest complaints in Professional manner
* Preparing manager reports and competition surveys
* Training for new joiners and updating old ones performance
• Impress our guests by fostering an environment that encourages each and every associate to do their "Personal Best" to meet and exceed the
Expectations, needs and wants of their guests.

2002- Oct 25\2005 Safir Heliopolitan Hotel, Beirut.
Night Manager & Duty Manager

Additional Experience