عدنان عويس

• Design and deliver comprehensive training programs for employees at all levels, resulting in increased productivity and job satisfaction.
• Develop and implement talent management initiatives, including performance management systems, succession planning, and leadership development programs.
• Collaborate with cross-functional teams to identify training needs and develop targeted solutions.
• Utilize expertise in Odoo ERP system to develop and deliver training modules specific to organizations needs.
• Developed and executed comprehensive change management plans for successful company-wide initiatives.
• Developed and improved hiring and recruitment strategies to optimize workforce.

• Overseeing daily operations of the hotel, ensuring smooth functioning.
• Managing staff scheduling, including shifts and breaks.
• Handling guest inquiries, complaints, and special requests.
• Coordinating with various departments such as housekeeping, front desk, F&B and maintenance.
• Ensuring compliance with safety and security procedures.
• Handling emergencies and resolving issues as they arise.
• Assisting in training and development of staff members.
• Providing support to the general manager in administrative tasks and decision-making processes.
• Collaborating with the kitchen team to maintain menu standards
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• Managed full spectrum of HR functions, including recruitment, onboarding, employee relations, performance management, training and development, and policy implementation.
• Developed and implemented HR policies and procedures in compliance with local labor laws and hotel standards.
• Conducted employee performance evaluations and provided guidance for professional development.
• Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.

• Executed sales strategies to drive revenue growth and meet or exceed sales targets for hotels various offerings, including rooms, event spaces, and F&B services
• Actively identified and pursued new business opportunities, targeting corporate clients, travel agencies, and event planners
• Built and maintained strong relationships with existing clients, fostering repeat business and generating referrals
• Conducted site visits and presentations to showcase hotels facilities and services to potential clients

• Spearheaded sales efforts for marketing and social media services, targeting clients across various industries.
• Utilized internal lead referral tools to solicit new business opportunities and contacts.
• Conducted in-depth needs assessments and consultations with potential clients to understand their marketing and social media requirements.
• Developed tailored proposals and presentations, highlighting companys services and value proposition.
• Negotiated contracts and pricing agreements, ensuring mutually beneficial terms for company and clients.