Operation Manager
Meezan Bank Limited
Total years of experience :1 years, 11 Months
Over all supervision of General Banking and to manage the retail banking operations. Improve the efficiency and ensure that operational standards and procedures are in compliance with Internal SOPs and State Bank of Pakistan's regulations.
- May conduct short interview with customer to ensure purpose of Account Opening and ensure compliance of all documents as per SOP.
- Maintain internal controls to minimize the risk in transaction processes.
- Coordinate with Internal & External Audit (Shariah & Regular), SBP Inspection, Compliance Review or any other regulatory body inspection.
- Department wise periodic reviews to ensure compliance with SOPs and SBP regulations.
- Ensure that bank is not exposed to any unwarranted risk by implementing internal controls and accountability at each level particularly against money laundering.
- Implement technological and procedural changes introduced by Head Office.
- Coordination with branches and head office on matters related to Operations, Treasury, Finance, Administrations and IT.
- Supervision of all branch transactions including account opening.
- Supervision of weekly/monthly reporting and SBP reporting.
- Improvement of information flow between departments by developing an efficient communication channel and by arranging periodic staff meetings.
- Motivate the staff to assume additional responsibilities in the same strength.
- Dealing with Law enforcement agencies and government institution e.g Police, FIA, NAB, FBR and Courts.