Warehouse In Charge
Union Motors
Total years of experience :10 years, 9 Months
• Forklift Operator
• Designing warehouse process and procedures and constantly monitoring its adherence.
• Constantly working on optimum space utilization for stocking of parts.
• Managing KPI's for warehouse activities
• Conducting periodical cycle counts and annual inventory.
• Follow up and ensure timely arrival of Engine Down order parts.
• Process and manage returns for warranty/recon "core" parts and excess. (including maintaining transaction in ERP and customer credit note processing)
• Implement cost reduction in all aspects of warehouse transaction activities.
• Sending weekly B.O. report to the sales and service teams
• Maintaining Documents as per SOX Requirement.
• Responsible in inbound shipment and Spare Parts
• Working on Supplier Claims and Customer Claims.
• Receiving of parts and equipment’s and also Order Confirmation in the system
• Maintaining 5’s procedures.
• Forklift Operator
• Designing warehouse process and procedures and constantly monitoring its adherence.
• Constantly working on optimum space utilization for stocking of parts.
• Managing KPI's for warehouse activities
• Conducting periodical cycle counts and annual inventory.
• Follow up and ensure timely arrival of Engine Down order parts.
• Process and manage returns for warranty/recon "core" parts and excess. (including maintaining transaction in ERP and customer credit note processing)
• Implement cost reduction in all aspects of warehouse transaction activities.
• Sending weekly B.O. report to the sales and service teams
• Maintaining Documents as per SOX Requirement.
• Responsible in inbound shipment and Spare Parts
• Working on Supplier Claims and Customer Claims.
• Receiving of parts and equipment’s and also Order Confirmation in the system
• Maintaining 5’s procedures.
• Sells products and/ or services to repair the problem and meet the customer's needs.
• Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
• Assist in keeping parts department clean and orderly.
• Record all sales and/ or customer transactions that occur.
• Provide service technicians with parts as required.
• Assist with Parts Manager in merchandising displays.
• Maintains the retail sale floor and displays to meet or exceed the dealerships standards and today's customer satisfaction.
• Controls showroom inventory to ensure maximum sales and customer satisfaction.
• Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area.
• When working the parts counter, follows prescribed cash, credit and check processing procedure of the dealership. Processes cores, warranties and nee return merchandise as required at a point of sale.
• Attends training as prescribed by management to maintain proficiency in his/her job description.
• Uses dealership equipment and resources safely and proficiently.
• Performs other tasks as required by Parts Manager.
• Keeps himself/herself groomed and clothed per the dealership guidelines.
• Verify receiving documents.
• Follow up on shortages and expedite by reporting to Parts Manager.
• Should be knowledgeable in merchandising.
• Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and dealership's satisfaction.
• Greet customers immediately in a courteous manner.
• Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices.
• Sells products and/ or services to repair the problem and meet the customer's needs.
• Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
• Assist in keeping parts department clean and orderly.
• Record all sales and/ or customer transactions that occur.
• Provide service technicians with parts as required.
• Assist with Parts Manager in merchandising displays.
• Maintains the retail sale floor and displays to meet or exceed the dealerships standards and today's customer satisfaction.
• Controls showroom inventory to ensure maximum sales and customer satisfaction.
• Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area.
• When working the parts counter, follows prescribed cash, credit and check processing procedure of the dealership. Processes cores, warranties and nee return merchandise as required at a point of sale.
• Attends training as prescribed by management to maintain proficiency in his/her job description.
• Uses dealership equipment and resources safely and proficiently.
• Performs other tasks as required by Parts Manager.
• Keeps himself/herself groomed and clothed per the dealership guidelines.
• Verify receiving documents.
• Follow up on shortages and expedite by reporting to Parts Manager.
• Should be knowledgeable in merchandising.
• Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and dealership's satisfaction.
• Greet customers immediately in a courteous manner.
• Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices.
passing grade