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Adriana Sobrinho, Deputy Manager

Adriana Sobrinho

Deputy Manager

HDFC Bank Ltd

Lieu
Inde
Éducation
Baccalauréat, Commerce
Expérience
5 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 1 Mois

Deputy Manager à HDFC Bank Ltd
  • Inde - Mumbai
  • janvier 2012 à janvier 2017

Responsibilities to be the first point contact with the customer in the branch.
Providing customer service and product information, Deliverables Custodian and Balance Enquiries for walk-in customers.

Cross sell of direct banking channels to walk-in customers to deepen relationships.

Customer acquisition through sales to walk in customers, referrals from walk-ins for Current account & Saving account and Demat accounts.

Enhance the value of existing accounts of Current account & saving account customers. Retention of account

Deepening of existing Current account & Saving account relationships.

Report Generation & filing

Éducation

Baccalauréat, Commerce
  • à Goa University
  • avril 2006

B.com specialised in FAAT

Specialties & Skills

Customer Retention
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Customer Focus
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Customer Centricity
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Customer Service
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Teamwork
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Ms word
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Ms power point
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Excel
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Ms
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Ms paints
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Outlook
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Langues

Anglais
Expert
Hindi
Expert

Loisirs

  • Painting, Reading Comics , Dancing, Singing, Playing and athlete
    I have represented my school and college for games like Volleyball, Football, Hand ball etc.I have also recognised as the best sports woman of my college in 2006.I have been awarded as an outstanding employee in all consecutive years of my 5 yrs banking years.Best performer of the branch and queen of sales.