Assistant
LIWA Trading Enterprises
Total years of experience :9 years, 4 Months
AND RESPONSIBILITES:
•Greets customers including answering phones and directing customer inquiries to appropriate party.
•Handles cash transactions between customer and retail store.
•Answers routine billing questions/issues from customers.
•Receives and processes all payments according to standard procedures.
•Scan products, operate scanning equipment and fix scanning issues.
•Processes credit and debit cards, helping customers use processing equipment.
•Counts money back to customer in an accurate and concise manner.
•Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits.
•Examine products being purchased for damages and price accuracy.
•Coordinate with retail staff for product inquiries and price checks.
•Process receipts and in store coupons for customers.
•Resolve escalated issues with angry customers.
•Train and sometimes supervise new cashiers or retail workers.
•Assists in the maintenance of store front and retail displays.
•Help stock shelves in proximity of the cash register.
•Count the cash in the drawer at the end of the day ensuring cash equals receipts.
•Upselling and Cross selling product knowledge
•arrange and display merchandise· take stock inventory
•keep merchandise area tidy
•Ensures that the guidelines relating to handling returns and exchange are consistently adhered to
•Keep records of the inventory of products which include (for repairs as well as