عفيفة محمد علي المريض أحمد

• HR Department Infrastructure
• Talent Search & Recruitment
• Training & Development
• Performance Improvement
• Employment Laws
• Regulatory Compliance
• Risk Mitigation
• Employee Retention
• Workforce Planning
• SOP Development
• Program Management
• Budget Development

Guided full spectrum of HR functions for large organization with 100 employees, including recruiting and training, payroll and benefits administration, networking and benchmarking, discipline and rewards, and labour law compliance. Built strong teams by recruiting 20+ individuals after ensuring successful completion of pre-employment checks. Engaged and secured top talent by negotiating salaries, sign-on bonuses, and relocation packages while ensuring alignment with company budget. Advised management, employees, and outside agencies regarding all HR policies and procedures. Embraced proactive leadership by keeping HR management and general management updated on any internal/legislative changes that impact operations.

Key Accomplishments:
• Reduced staff health insurance-related complaints to under 3% by negotiating with health insurance provider Allianz to provide enhanced coverage without significantly increasing price.
• Strengthened morale/efficiency without major cost increases by implementing in-house corporate training.
• Improved staff English communication skills by negotiating with English training school to implement in-house program, reducing training cost for company and work-school commuting time for employees.
• Minimized time required to locate employee files/documentation and simplified replacing missing data within files by implementing systematic numeric filing system.
• Achieved legal compliance while meeting organization needs by ensuring employment contract renewals were approved before expiration date and consulting with leadership on disciplinary/termination matters.

Lead a team of two Recruitment Managers to run a hug recruitment campaign and meet the strategy plan for the bank to recruit up to 300 professional employees in the first year.
During this short time I have dealt with external and internal recruitment companies and recruited managers from other countries. I was involved in other HR matters and my job was not limited to recruitment only, eventhough the recruitment campaign was a heavy load with time constrains.
During this period I was dealing directly with the General Manager and engaging him in all recruitment and other HR related matters.

Designed overarching structure for HR Department, including performance management, standard operating procedures, employment management, and contracting. Collaborated directly with General Manager and CEO to create process for remuneration and health coverage.

Key Accomplishments:
• Slashed costs by reducing reliance on employment agencies, performing most recruitment in house.
• Enhanced HR management by working with managing director on all HR issues in lieu of HR Manager.

Managed all HR functions for biggest oil and gas company in Australia, directing five-person HR team, including HR Analyst and Advisor. Managed HR team to lead by example, focusing on service delivery to business, confidentiality, and appreciation for workplace diversity. Achieved consistent track record of promotion to positions of increased responsibility based on strong team building and leadership skills. Attracted high-calibre talent by reviewing and revising personnel policies, and managed all aspects of national recruiting. Established/maintained productive work environment by ensuring that staff communicated directly with management regarding concerns and consistently abided by corporate conduct code.

Key Accomplishments:


• Built and strengthened high-performance culture in which employees received regular feedback and were provided with regular training and on-the-job development opportunities.
• Presented yearly state of HR Department, which achieved instant approval from the National Oil Corporation and General Manager despite consistent approval problems with prior HR leaders.
• Positioned company to meet current/future capability requirements by implementing ongoing strategies.
• Planned and implemented long-term Libanisation strategy that ensured national staff replaced expatriates.
• Optimised performance by managing performance review cycle according to policies and procedures.
• Maintained corporate obligations and reputation by developing and strengthening relationships with key external partners, including NOC and Manpower/Training Centre Management.
• Recognized as Employee of the Month for providing excellent performance.

Indexing and cataloguing of data and documents;
Inputting of records into an electronic document management system (Centra2000);
Using of various soft wares for scanning and modification of digitized data (Adobe Acrobat, CorelDraw, Omni Page Pro, Zeh Plot, and Database Microsoft Office).

Handling all general administrative duties including typing, filing, copying, scanning, mailing, directing incoming phone calls and mailing.
Attending weekly management meetings and writing down the minutes.
Initiating reorganization of the department's filing system to facilitate document retrieval and to help minimize the time spent searching for files.