Afra Alali

• Managing Sales and Purchase Agreements, Tripartite Agreements
• Handling Resale cases including preparation and insurance of No Objection
Certificates (NOCs)
• Managing Lease Agreements for both Residential and Commercial
• Coordinating with RAK Municipality to apply for and obtain Title Deeds
• Providing proactive support and assistance to clients, addressing inquiries and
ensuring high levels of customer satisfaction

• Organized appointments with ADNOC to install fuel system in Emirates Transport
vehicles
• Managed data entry online
• Maintained data in excel sheets for client databases

• Trained in the Credit Cards Department as a customer service agent to handle different
inquiries and personalities
• Communicate inquiries raised by customers with the credit cards team and kept records
for follow-up

• Arranged, organized, and prepared classrooms for end-of-semester exams
• Checked lists of attendees of the exams
• Matched lists and updated the system
• Scheduled timings for make-up exams
• Generated reports from the system for failing students