Business Development Manager-Consumer Electronics
Nikai Group Of Companies
Total years of experience :16 years, 7 Months
• Identifying and working closely with new and existing clients to establish relationship that will generate consistent revenue opportunities for the product ranges.
• Achieving the Consumer Electronics Division budget in terms of growth and profitability.
• Monitoring each Clients sales progress.
• Segmenting markets, by region, sector, and size.
• Prioritizing the penetration of the market sectors.
• Establishing and maintaining a consistent level of communication with new and existing customers.
• Devising strategies to increase profitability of products.
• Preparing and maintaining information for the review of business performance and also the forecasting of future sales business and planned activities.
• Working with other members of Consumer Electronics team (Marketing & Administration) to maintain a strong team spirit and quality process for marketing engagement.
• Completing various internal documentation / processes for execution of the orders.
• Coordinating with the factory, logistics and various other departments to ensure timely shipment of the goods.
• Following up with the customers for Letter of Credit, payment, etc.
• EXPERIENCE & KEY COMPETENCIES
Business Development skills
Able to identify and qualify potential new clients.
Experience of and able to communicate effectively with key decision makers i.e. Heads of Departments and senior managers.
Ability to recognise buying & closing signals.
The ability to research potential corporate clients in detail.
Familiar with risk assessment, asset class analysis, ratings and forecasts and rigorous benchmarking of the business environment.
Conversant with Microsoft office applications and CRM database systems.
Identifying cross-selling opportunities.
Preparation of tenders for new business.
Knowledge of how to cleanse and maintain prospect and customer records on the database.
Can speak fluently more than one language.
B2B sales exposure.
Meet and exceed new business targets and KPI's.
Promotion compliance and implementation.
Experience of working to targets.
• Assisting the Store Manager in achieving the total budgeted sales of the store
• Leading and training a team of 12 sales staff.
• Assisting the Store Manager & managing and developing a team of staff to give the highest standards of customer service
• Experienced in SAP application for official requirements.
• Follow up all enquiries, preparing proposals where necessary.
• Handling sales tracking, reporting and inventory control.
• In coordination with the Store Management / Safety & Security Manager Retail decide on the appropriate way to handle safety and security incidents in the store
• In coordination with the Visual Merchandiser, assisting the Store manager to ensure an eye catching; effective display within the Store
• Interpreting merchandise sales information and effectively communicates the findings to the Store Manager / Senior Merchandisers
• Assisting the Store Manager in ensuring compliance with company policies and standard operating procedures
• To collate all reports and statistics.
• Handled a team of 12 sales staff.
• To create new dealers and maintain their sales.
• To increase the sales with the existing dealers and customers.
• Responsible for meeting client metrics.
• Assist the manager in preparing of reports.
• Audits and Compliance checks on a regular basis.
• Assisting in planning and designing of advertisements.
• Resolve customer complaints via phone, email, mail, or social media.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Cancel or upgrade accounts.
• Assist with placement of orders, refunds, or exchanges.
• Advise on company information.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Place or cancel orders.
• Answer questions about warranties or terms of sale.
• Act as the company gatekeeper.
• Suggest solutions when a product malfunctions.