Logistics Executive & Invoicing Officer
Global Shipping & Logistics LLC
Total years of experience :8 years, 9 Months
• Process 450+ invoices end-to-end per month in Oracle with 99% accuracy to date.
• Reduced storage and demurrage costs by 20% with timely monthly reports and KPI presentations.
• Developed 160+ health certificates and certificates of origin per month on average, which increased shipment processing speed and distribution by ~25%.
• Achieved 95% on-time delivery of 10+ shipments per day and liaised with 25+ customers on the status and tracking of deliveries.
• Led 2 new team members and provided training on invoicing and shipping procedures.
• Gained expert knowledge in Incoterms and HS Codes.
• Saved AED 130, 000 in import costs within 1 year by eliminating import surcharges from China by 3.3% and implementing the use of a company-owned vehicle to reduce operational costs by 3.5%.
• Oversaw clearance of goods at customs, arranged for delivery, managed complete logistics operations, and processed documents online with Mirzal 2 - Dubai Trade.
• Reduced freight forwarding costs by 5% by negotiating with new freight forwarding agents.
• Built strong relationships with companies like Maersk, Hapag Lloyd, CMA CGM, Evergreen Marine Corp., Seamark, and Logical Freight Services.
• Increased client satisfaction by 10% on average with efficient shipment status tracking and transparent communication on delivery timelines.
• Verified bill of lading, invoice, packing list, and certificate of origin by sea, air, and land.
• Liaised with Dubai Municipality and Dubai Chamber of Commerce to manage 20+ import & export shipments per month.
• Achieved a 25%+ increase in operational efficiency by streamlining suppliers, transport service providers, and warehouses.
• Optimised delivery routes that resulted in 99% on-time delivery with 5% less fuel and mileage costs.
• Attained 58% cost savings on export logistics by ensuring adherence to customs regulations.
• Led a team of 12 drivers and minimized safety and delivery protocol complaints by 10% per month.
• Developed strong relationships with companies like FedEx, Aramex, and DHL.
• Communicated with Dubai Municipality’s Food Safety Department to close FIRS, follow up on label registration, schedule inspections, and register products.
• Managed 50+ drivers and arranged customs documentation to clear all import & export shipments.
• Uploaded documents to Saudi EDI for timely e-clearance and payments which reduced fines and overall costs by ~15%.
• Improved efficiency by 15% by planning the issuance and receipt of material, liaising with shipping lines, ensuring on-time returns of empty containers, and streamlining third-party logistics.
• Established strong relationships with companies like Kuehne+Nagel, Safmarine, COSCO, YangMing, and Ocean Network Express.
• Served 50+ clients as the key contact for all operational, warehouse, and transport-related matters.
• Generated Daily Dispatch Log Sheets, Daily Storage Reports, and monthly/annual logistics reports.
• Fostered strong networks with customs officials, prepared files for clearance procedures, and generated physical inventory reports.
• Built strong relationships with companies like CEVA Logistics, Sharaf Shipping Agency, and GAC.
MS Excel, MS Word, MS Power point, and MS Outlook)
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