ibrahim jamaleldine, Key Account Manager

ibrahim jamaleldine

Key Account Manager

Thomsun Industries

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Telecommunication
Experience
16 years, 1 Months

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Work Experience

Total years of experience :16 years, 1 Months

Key Account Manager at Thomsun Industries
  • United Arab Emirates - Dubai
  • My current job since February 2015
Key Account Manager at Ceva Logistics
  • Iraq - Basra
  • August 2014 to February 2015
Control Tower Supervisor at Ceva Logistics
  • United Arab Emirates - Dubai
  • May 2013 to August 2014

-Managing the major O&G customers in the country (North & South)
-Managing the customer service team
-Managing the vendors by controlling their Account receivables
-Making sure the service is 100% compliant and in accordance with FCPA & the Bribery Act
-Leading negotiations with various entities to ensure delivery on time and to the satisfaction of the Clients.
-Engaged in setting the cost of service from the vendors to the clients.
-Engaged in administrative work by managing the resources, profits made and cost cutting strategies if required.
-Maintaining and updating Clients dashboards
-Engaged in setting the key performance indicators (KPIs) for the Client and ensuring objectives are met.
-Providing technical support to the sales team.

Dealing With some of the leading Oil & Gas Companies in the world:
- Schlumberger
- Baker hughes
- MI Swaco
- AL Shaya
- Cameroon
- Drake & Skull
- Petrofac
-GE Healthcare

customer service executive at Ceva Logistics
  • United Arab Emirates - Dubai
  • March 2012 to May 2013

dealing with oil/gas customers and vendors
operating the shipments till final destination (Iraq)
billing

Sales manager at Jamaleldine Co. For Real Estate & General Trading, Lebanon
  • Lebanon - Tripoli
  • September 2007 to July 2011

Managing real estate contracts.

Seeking Lebanese open markets for appropriate opportunities.

Planning & handling successful deals from initiation till closure.

Priorities work to maintain accuracy and deadlines in order to gain customer’s satisfaction.

Education

Bachelor's degree, Telecommunication
  • at AUL
  • June 2007

Specialties & Skills

Billing
Planning
Real Estate
Conflict Resolution
Tactical Planning
Business Development
Vendor Management
Account Management
On-Job Training

Languages

Arabic
Expert
English
Expert
French
Intermediate