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ibrahim jamaleldine, Key Account Manager

ibrahim jamaleldine

Key Account Manager·Thomsun Industries

United Arab Emirates

Bachelor's degree, Telecommunication

Work experience

Total years of experience: 18 years, 2 months

Key Account Manager

February 2015 - Present

Thomsun Industries

Dubai, United Arab Emirates

February 2015 - Present

Company industry:
Sales Outsourcing
Job role:
Sales

Key Account Manager

August 2014 - February 2015

Ceva Logistics

Basra, Iraq

August 2014 - February 2015

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Control Tower Supervisor

May 2013 - August 2014

Ceva Logistics

Dubai, United Arab Emirates

May 2013 - August 2014

-Managing the major O&G customers in the country (North & South)
-Managing the customer service team
-Managing the vendors by controlling their Account receivables
-Making sure the service is 100% compliant and in accordance with FCPA & the Bribery Act
-Leading negotiations with various entities to ensure delivery on time and to the satisfaction of the Clients.
-Engaged in setting the cost of service from the vendors to the clients.
-Engaged in administrative work by managing the resources, profits made and cost cutting strategies if required.
-Maintaining and updating Clients dashboards
-Engaged in setting the key performance indicators (KPIs) for the Client and ensuring objectives are met.
-Providing technical support to the sales team.

Dealing With some of the leading Oil & Gas Companies in the world:
- Schlumberger
- Baker hughes
- MI Swaco
- AL Shaya
- Cameroon
- Drake & Skull
- Petrofac
-GE Healthcare

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

customer service executive

March 2012 - May 2013

Ceva Logistics

Dubai, United Arab Emirates

March 2012 - May 2013

dealing with oil/gas customers and vendors
operating the shipments till final destination (Iraq)
billing

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Customer Service and Call Center

Sales manager

September 2007 - July 2011

Jamaleldine Co. For Real Estate & General Trading, Lebanon

Tripoli, Lebanon

September 2007 - July 2011

Managing real estate contracts.

Seeking Lebanese open markets for appropriate opportunities.

Planning & handling successful deals from initiation till closure.

Priorities work to maintain accuracy and deadlines in order to gain customer’s satisfaction.

Company industry:
Real Estate
Job role:
Sales

Education

AUL

June 2007

June 2007

Bachelor's degree, Telecommunication

Lebanon

Skills

Billing
Expert
Billing
Expert
Order
Expert
Order
Expert
Gas
Expert
Gas
Expert
Planning
Expert
Planning
Expert
Real Estate
Expert
Real Estate
Expert
Conflict Resolution
Intermediate
Conflict Resolution
Intermediate
Tactical Planning
Intermediate
Tactical Planning
Intermediate
Business Development
Intermediate
Business Development
Intermediate
Vendor Management
Intermediate
Vendor Management
Intermediate
Account Management
Intermediate
Account Management
Intermediate
On-Job Training
Intermediate
On-Job Training
Intermediate
Billing
Expert
Billing
Expert
Order
Expert
Order
Expert
Gas
Expert
Gas
Expert
Planning
Expert
Planning
Expert
Real Estate
Expert
Real Estate
Expert

Languages

Arabic
Expert
English
Expert
French
Intermediate