AFSHAN ALI, Deputy Manager – Supply chain

AFSHAN ALI

Deputy Manager – Supply chain

TATA 1MG Healthcare Pvt Ltd

Lieu
Inde
Éducation
Master, Supply chain management
Expérience
12 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 11 Mois

Deputy Manager – Supply chain à TATA 1MG Healthcare Pvt Ltd
  • Inde - Gurgaon
  • Je travaille ici depuis décembre 2021

Key Result Areas:  Managing Supply chain for Patient Support Program of multiple clients like, Pfizer, Johnson and Johnson, Abbott, Novo Nordisk, Eli Lilly etc.  Implemented clear and efective planning strategies to meet supply chain needs, meet demand and optimize distribution.  Designed the Sop for entire framework from scratch for Supply chain management, Processed all purchase orders, negotiated contracts and agreements with suppliers.  Developed Strategic relations with client and conducted professional supply/demand research.  Replenishment of stock based on PAN India demand  Managing PO orders and their fulfilment.  Managing Inventory  Managing PAN India Day to Day Warehouse and Marketplace operations and customer escalations for PSP program.  Managing Cold chain PAN India deliveries of B2B and B2C

Assistant Manager –Warehouse Operations à E‐COM Express PVT LTD
  • Inde - Delhi
  • février 2018 à novembre 2021

Key Result Areas:  Managed inbound and outbound shipment closure in mid-mile and last-mile and defined service standards for excellent service delivery  Planned clients needs, identified improvement areas, and implemented measures to maximize customer satisfaction levels  Maintained continuous interaction with customers to ascertain the area of concern for improving service levels  Simplified uniformity in the understanding between client/ organization and addressed service-related customers escalations in the territory and coordinated with Sales Team for sales related issues  Delivered feedback to the Process Associates based on quality audits and rendering suggestions for improvements  Ensured adherence to required processes compliance for the warehouses like warehouse check-list, audit requirements & documentation  Authenticated, review, and select suitable transport partners, service vendors, labour contractors, local suppliers as per company benchmarks

PREVIOUS EMPLOYMENTS

Assistant Customer Service Manager à Konexion Back Office
  • Inde - Noida
  • juin 2016 à février 2018
Senior Customer Service Executive à Konexion Back Office
  • Inde - Noida
  • juin 2014 à juin 2016
Customer Service Executive à Konexions Back office
  • Inde - Delhi
  • mai 2011 à juin 2014

Éducation

Master, Supply chain management
  • à Sikkim Manipal University
  • janvier 2014
Baccalauréat, Bachelor of buseniss Management
  • à CCS University
  • janvier 2008

Specialties & Skills

Banking
warehousing operations
supply chain management
logistics management
BUSINESS TO BUSINESS
COLD CHAIN
OPERATIONS
PLANNING
SERVICE DELIVERY
CUSTOMER RELATIONS
CUSTOMER SERVICE
DELIVERY
DOCUMENTATION
INVENTORY MANAGEMENT
Purchase Order
Reconciliation

Langues

Anglais
Expert
Hindi
Expert

Loisirs

  • Book Collecting, Gardaning