Aftab Ahmad

Handling and Processing Cash Transactions in LCY and FCY currencies.
Proficient in POS systems, Expert in smooth Transaction Processing and
Ensuring Accurate Handling, Balancing, and Dispatching of Branch Cash to
Company Accounts.
Organized Marketing activities for Corporate Customers Identification and
Acquisition.
Researched and Identified Sales Opportunities, Generated Leads and
increased Branch Remittance volume by 30%.
Exercised due diligence in process related customer transactions to ensure
risk mitigation and adherence to relevant AML procedures and KYC
initiatives.
Committed to Operational Excellence and Delivering a Seamless, Satisfying
Customer Experience at Every Interaction.
Ensure proper services and after sales support to Clients to maximize
Retention rates.

Self punctuality, adherence of policies & procedures and discipline to the
center.
Verification of Customer profile ( KYC )
Dealing with AML Queries.
Reconciliation of system cash with physical Cash.
Support home remittance business.
Dealing with instant cash transfer products.
Introducing products, building customer relationship, invite peoples for visiting
us.
Creating marketing related activities in which people can also participate that
can give permanent customers to Emirates Exchange.

Daily branch Operations, Smooth Branch opening and closing, Customer Complaints Handling, Fc Dealing, Setting Branch Margins, Corporate Customer Acquisition by marketing activities, Upselling with utilizing company resources, Updating Rates Board, Assigning job Shifts for colleagues (Job Roaster), Branch closing Reports, Branch Margin Reports, Day end Report.

Dedicatedprofessional withhandsonexperienceinpharmaceutical field
operationsandteamcoordination. Skilledinexecutingsalesstrategies,
managingfieldforce, andensuringtargetachievement.
Direct interactions with customers for business development.
Supervise, train, andsupport a teamof Medical Representatives.
Implementation of organizational strategicplans.
Weekly andmonthly sales reports on Excel sheets for performance
evaluation.
Effectiveprospectingof customers for business growth.
Attendmedical conferences, seminars, andpromotional events for
generatingnewleads.
Conduct regular field visits andjoint calls to ensure teamcompliance with
company strategies.
Implementation of organizational strategicplans through upwardand
downwardcommunication.
Teammotivation, analyze market trends andcompetitor activity to stay
aheadin the market.
Achieve or exceedmonthly andquarterly sales targets set by the
management.
Plan, organize, andexecuteproduct awareness camps, free trail camps, and
promotional events in collaboration with doctors andhealthcare
professionals.
Developandmaintain strong, long termrelationships with Clients.
Handle clients feedback, resolve queries, andmaintain clients satisfaction.
Submit weekly reports on sales performance, teamactivities andmarket
trends.

Meet with clients to negotiate terms and prices on sales agreements, draw up
the contract, and ensure the document is signed by all necessary parties.
Achieve or exceed monthly and quarterly sales targets set by the management.
Assist the Clients through phone calls or in person, answer queries, and
address concerns regarding product availability, prices, and credit terms.
Inform the customers about warranties, maintenance requirements, delivery
schedules, and other.
Building Strong Relationships and Generating Leads that Fuel Business Growth
and Development.
organized Product Awareness Camps, to analyze Market Trends and generate
new business leads.
Throughout my Sales and Marketing experience, I've worked extensively with a
variety of SaaS tools and CRM platforms to streamline Lead Generation,
Customer Engagement, and Campaign Management.
Resolved aftersales issues as they arouse and maintain client satisfaction.