AFZAL SHAREEF MOHAMMED

1 . Managed IT infrastructure across warehouse operations, ensuring 99% uptime for
systems including computers, printers, RF scanners, and network devices.
2. Administered and supported Warehouse Management Systems (WMS) and SAP,
improving inventory accuracy and real-time tracking efficiency.
3. Monitored and maintained LAN/Wi-Fi connectivity, resolving network issues quickly to
prevent operational delays.
4. Provided first-line IT support to warehouse staff, troubleshooting login issues, system
errors, and software problems.
5. Coordinated IT asset management, including tracking, maintenance, upgrades, and
replacement of hardware equipment.
6. Trained warehouse personnel on system usage, handheld devices, and IT best practices
to improve productivity.
7. Ensured data security by managing user access, permissions, and compliance
with IT policies.
8. Supported inventory control processes including stock audits, cycle counts, and
discrepancy resolution.