AWS Cloud Engineer
Accenture - India
Total years of experience :7 years, 2 Months
Cultivated Linux Administration Skills with troubleshoot system issues like Kernel panic, grub issue, 1/2 check fail etc. Hands on with Windows OS as well. Well-experienced with AWS services like EC2 instance management, AMI, snapshot, AWS backup, IAM roles & policies, Cloud Trial, Cloud Formation, Cloud Watch, EBS, S3 Bucket, Lambda, RDS, AWS Backup, Auto Scaling(target groups) & Auto scaling policies. Implemented advanced troubleshooting techniques that provided unique solutions to AWS customers needs peaking customer satisfaction levels at 80%. Experience with SAP Pacemaker Cluster management. Accomplished networking experience with Route 53, Route Tables, VPC, Cloud Security group administration, Load Balancer(ALB/ELB), DNS, TCP/IP, UDP, Subnets, Network gateways (Transit Gateway & Internet Gateway ) etc. Trained into DevOps technologies like Terraform, Jenkins, github & Docker. Hands on with Splunk Expanded Knowledge to configuration management tools with CI/CD pipelines and Bash Scripting. Providing customers with cloud and Linux expertise and support, including configuration guidance, resulted in a 40% increase in integration smoothness.
production support of various applications on IBM AIX and Redhat Linux . Advised on deployments planning, migrations, & decommissioning of AIX servers while stabilizing the impact on performance and keeping it minimal resulting in 30% smoother operations with zero downtime. Organized troubleshooting skill with network DNS protocols such as DNS, NFS, TCP/IP, SNMP. Advanced technical background in Storage, Disk management, Logical volume management(LVM) and logical partitioning, also in filesystem shares SAMBA & NFS. Built and decommission hands on with IBM AIX servers . Engaged in high level Cluster related activities setup and filesystems. Have hands on NIM, RDS, HMC and IBM Firmware upgrades/maintenance. Worked as shared resource in Technical support as well as Change management analyst role for entire Datacenter tower. Drove high level activity planning(HLP), analyze operational changes and asses the change impact .Identified and communicated potential risks associated with proposed. Excellence in HACMP & SAP cluster configuration and management. Participated in high-level change management strategic Taking Part in CAB(change approval board) and DAB(Task approval board), Handled emergency changes Deployed/Implements all kinds of CRs and tasks (Outage/service & technical degradation/Online). Monitored systems in operation and input commands to troubleshoot areas such as backup issues, scom related and SAN related issues. Performed root cause analysis and general troubleshooting and escalated to higher levels for complex issues.
Course is offered by Wipro Technologies in collaboration with Birla University while working in Wipro as project Engineer from 2016 - 2020 its an integration course.