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Agus agus, Customer Relationship Manager

Agus agus

Customer Relationship Manager·PT. Bank Negara Indonesia (Persero) Tbk

Indonesia

Bachelor's degree, Management

Work experience

Total years of experience: 11 years, 6 months

Customer Relationship Manager

January 2015 - Present

PT. Bank Negara Indonesia (Persero) Tbk

Jakarta, Indonesia

January 2015 - Present

Managed and developed long-term relationships with retail, priority, and corporate customers by providing financial solutions tailored to their needs. Achieved business targets through customer acquisition, portfolio growth, and cross-selling of banking products. Ensured high standards of customer service, resolved customer issues effectively, and maintained compliance with banking regulations. Collaborated with internal teams to improve customer experience, strengthen client loyalty, and support business growth.
Company industry:
Banking

Education

Universitas Syiah Kuala

January 2002

January 2002

Bachelor's degree, Management

Indonesia

Skills

BUSINESS ACUMEN

Intermediate

BUSINESS DEVELOPMENT

Intermediate

BUSINESS NEGOTIATION

Intermediate

COMMUNICATIONS

Intermediate

CUSTOMER ENGAGEMENT

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

RELATIONSHIP MANAGEMENT

Intermediate

SALES

Intermediate

SOFTWARE DEVELOPMENT

Intermediate

Languages

English

Intermediate