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Ahmad Khalfan Rashed Salem Alblooshi, head of application development

Ahmad Khalfan Rashed Salem Alblooshi

head of application development ·General Directorate of Residency and Foreigners Affairs-Dubai

United Arab Emirates

Bachelor's degree, CIT

Work experience

Total years of experience: 19 years, 4 months

head of application development

May 2017 - Present

General Directorate of Residency and Foreigners Affairs-Dubai

Dubai, United Arab Emirates

May 2017 - Present

▪ Accountable for IT integration projects.
▪ Working with clients or partners on fit gap analysis and other forms of business analysis so scoping and documentation can be produced either by the Integration Project Manager or other IT Business Analysis staff.
▪ Ensure clients and vendors and internal resources are on-track with their requirements so the project plans remain on-track.

Company industry:
Public Administration
Job role:
Information Technology

Project Manager PMP certificated

October 2011 - May 2017

GDRFA - Dubai

Dubai, United Arab Emirates

October 2011 - May 2017

▪ Assists in developing an overall change management strategy.
▪ Conducts change impact analysis to assess the potential implications of changes and documents business rules, functions and requirements.
▪ Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
▪ Creating RFPs for the Projects.
▪ Close up Documentation.

Company industry:
Public Administration
Job role:
Information Technology

Business Analyst

November 2009 - October 2011

GDRFA - Dubai

Dubai, United Arab Emirates

November 2009 - October 2011

▪ Defines and documents business functions and processes.
▪ Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements.
▪ Requirement management and control.
▪ Preparing BRD for the new systems.
▪ Analyzing business problems, evaluating options and defining best solutions.
▪ Analyzes the feasibility of and develops requirements for new systems and enhancements to existing systems ensures the system design fits the needs of the users
▪ Study the current systems and find new ways to develop and enhance the system performance
▪ Study customer and End-user complains and develop new route cause solutions.
▪ Tracks and fully documents changes for functional and business specification

Company industry:
Public Administration
Job role:
Information Technology

QA Tester

September 2008 - November 2009

GDRFA - Dubai

Dubai, United Arab Emirates

September 2008 - November 2009

▪ Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other governmental organizations in testing and maintenance of current system
▪ Test the application performance.
▪ Coordinating with the programming team and the end users.
▪ Writing reports regarding the programs being tested.
▪ Participates in user acceptance testing and testing of new system functionality
▪ Provides technical assistance in training, mentoring, and coaching professional and technical staff.
▪ Develops training curriculum and conducts formal training sessions covering assigned systems module

Company industry:
Public Administration
Job role:
Information Technology

Customer Service

February 2007 - September 2008

GDRFA - Dubai

Dubai, United Arab Emirates

February 2007 - September 2008

¥ Assists in developing section / Department yearly strategic plan.
¥ Assists in developing section / Department yearly Operational plan.
¥ Prepare section requirement document.
¥ Prepare official letters.
¥ Preparing MOM.
¥ Assists in developing shifts and employee rotation plan.
¥ Managing & document employee leaves.
¥ Prepare employee yearly training document.
¥ Assist in gathering requirement for the system enhancement.
Prepare weekly, monthly, and yearly statistic report

Company industry:
Public Administration
Job role:
Customer Service and Call Center

Education

University of Dubai

January 2015

January 2015

Bachelor's degree, CIT

United Arab Emirates

Skills

Project management Skills
Intermediate
Project management Skills
Intermediate
Communication Skills
Expert
Communication Skills
Expert
Leadership& team management Skills
Expert
Leadership& team management Skills
Expert

Languages

Arabic
Native Speaker
English
Expert