Ahamed Ibrahim

Desktop Support at INNOVATION TECHNOLOGY

• India
• July 2012 to November 2012

Provide troubleshooting and support via desk-side visits and remote connections
 Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any
other authorized desktop applications.
 Install, upgrade, support and troubleshoot for printers, computer hardware and any other
authorized peripheral equipment.
 Customize desktop hardware to meet user specifications and site standards