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Ahlam Ibrahim, Key Account Manager

Ahlam Ibrahim

Key Account Manager·Multi Brands Co. Ltd

Saudi Arabia

Master's degree, Business Administration

Work experience

Total years of experience: 10 years, 3 months

Key Account Manager

March 2024 - December 2024

Multi Brands Co. Ltd

Saudi Arabia

March 2024 - December 2024

• Led monthly and quarterly demand forecasting for sales value, volume, and promotional
activities across modern trade channels.
• Analyzed historical sales data and SKU performance to improve forecast accuracy and
stock availability.
• Coordinated with Sales, Trade Marketing, Category, and Supply Chain teams to align
demand plans with inventory levels.
• Managed BDF/BDA claims and ensured compliance with commercial and operational
guidelines.
• Collaborated closely with the Sales Manager to optimize processes & successfully
achieve sales targets.

Company industry:
Marketing
Job role:
Sales

Sales Coordinator

January 2019 - February 2024

Arnon Plastic Industries Co. Ltd

Saudi Arabia

January 2019 - February 2024

• Supported VPs and senior leaders through administrative and reporting tasks.
• Handled inventory monitoring, replenishment planning, and demand forecasting across
regions.
• Coordinate with the suppliers & resolve any delays, shortages, or quality issues.
• Analyzed SKU-level sales and stock data to optimize inventory and reduce excess stock.
• Prepared monthly and annual performance reports for supply and sales planning.
• Worked closely with internal teams to improve operational flow & support business.

Company industry:
Industrial Production
Job role:
Sales

Sales Coordinator (B2B

October 2014 - December 2018

Esnad Co. Ltd

Saudi Arabia

October 2014 - December 2018

• Tracked sales orders, delivery schedules, and inventory levels to support demand
fulfillment.
• Coordinated with logistics, warehouses, and suppliers to ensure timely delivery aligned
with demand forecasts.
• Prepared daily and monthly sales performance and demand tracking reports.
• Supported inventory optimization initiatives and reduced excess stock through data
driven analysis.
• Coordinated export supply operations, order processing and delivery tracking.
• Managed quotations, contracts, and pricing for distributors and key accounts.
• Monitored customer service levels and resolved delivery or stock-related issues.

Company industry:
FMCG
Job role:
Sales

Education

King Abdulaziz University

June 2016

June 2016

Master's degree, Business Administration

Saudi Arabia

GPA (point): 3.9 out of 5

GPA (point): 3.9 out of 5

MBA

Skills

Operation

Expert

Inventory Control

Expert

Microsoft Excel

Expert

Key Account Management

Expert

Supply Chain

Expert

Customer Relations

Expert

ANALYTICAL THINKING

Intermediate

DATA ANALYSIS

Intermediate

DEMAND FORECASTING

Intermediate

DETAIL ORIENTED

Intermediate

FAST MOVING CONSUMER GOODS

Intermediate

INDUSTRIAL AUTOMATION

Intermediate

INVENTORY PLANNING

Intermediate

SALES

Intermediate

SUPPLY CHAIN MANAGEMENT

Intermediate

WHOLESALING

Intermediate

Operation

Expert

Inventory Control

Expert

Microsoft Excel

Expert

Key Account Management

Expert

Supply Chain

Expert

Customer Relations

Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Project Management Professional
CISCP & CISCM – Certified International Supply Chain Professional/Manager (IPSCMI)