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Ahlem Selmi, CRM Administrator

Ahlem Selmi

CRM Administrator·McLaren doha

Qatar

Master's degree, ERGONOMICS

Work experience

Total years of experience: 8 years, 7 months

CRM Administrator

August 2024 - Present

McLaren doha

Doha, Qatar

August 2024 - Present

Company industry:
Automotive Dealership & Distributor
Job role:
Administration

Sales Consultant / Receptionist

January 2022 - Present

Fitness Center,

Doha, Qatar

January 2022 - Present

• Welcoming and assisting clients, promoting memberships and services.
• Handling new sign-ups, renewals, and cancellations using CRM software.
• Managing class bookings, schedules, and customer inquiries.
• Preparing sales and attendance reports.
• Supporting front-desk administrative duties and resolving complaints.
• Meeting and exceeding monthly sales targets.

Company industry:
Sports & Outdoor Activities
Job role:
Sales

representative sales

January 2021 - Present

al muftah

Doha, Qatar

January 2021 - Present

Company industry:
Sports & Outdoor Activities
Job role:
Administration

representative sales

January 2022 - August 2025

Anytime fitness

Doha, Qatar

January 2022 - August 2025

Company industry:
Sports & Outdoor Activities
Job role:
Customer Service and Call Center

Teacher Assistant

January 2020 - January 2021

EPI Educational Institution,

Sousse, Tunisia

January 2020 - January 2021

• Assisted in lesson planning, classroom preparation, and student supervision.
• Supported students in academic activities and provided extra help where needed.
• Maintained student records, managed attendance, and helped with grading.
• Supported communication between parents and administration.

Company industry:
Higher Education
Job role:
Teaching and Academics

Laboratory Manager – Vegetable In Vitro Multiplication

January 2017 - January 2018

Plant In Vitro Laboratory,

Kairouan, Tunisia

January 2017 - January 2018

• Managed daily lab operations and technical staff schedules.
• Performed plant tissue culture, micropropagation, and media preparation.
• Maintained lab inventory and procured supplies.
• Participated in research planning and quality control procedures.

Company industry:
Agriculture & Crop Production

Intern

January 2016 - May 2016

Ministry of Agriculture, Hydraulic Resources & Fisheries (MARHP)

Tunis, Tunisia

January 2016 - May 2016

• Assisted in administrative and coordination tasks for development projects.
• Participated in field visits and supported internal reporting.

Company industry:
Agriculture & Crop Production
Job role:
Accounting and Auditing

Intern

June 2015 - September 2015

Regional Commissariat for Agricultural Development (CRDA)

Sousse, Tunisia

June 2015 - September 2015

• Supported engineers in agricultural project monitoring.
• Assisted in technical documentation and data collection.

Company industry:
Agriculture & Crop Production
Job role:
Accounting and Auditing

Intern

June 2013 - September 2013

Banque Nationale Agricole (BNA)

Sousse, Tunisia

June 2013 - September 2013

• Assisted in client service, account opening, and teller operations.
• Participated in banking system training and compliance procedures.

Company industry:
Banking
Job role:
Accounting and Auditing

Education

MEDICAL SCHOOL OF MONASTIR

January 2023

January 2023

Master's degree, ERGONOMICS

Tunisia

courses: Tunis,MONASTIR

MEDICAL SCHOOL OF MONASTIR

January 2023

January 2023

Bachelor's degree, Ergonomy

Tunisia

,national Degree in

University of Monastir

January 2021

January 2021

Master's degree, Occupational Safety

Tunisia

Skills

Microsoft CRM
Expert
Microsoft CRM
Expert
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
DATABASE ADMINISTRATION
Beginner
DATABASE ADMINISTRATION
Beginner
DOCUMENTATION
Beginner
DOCUMENTATION
Beginner
FORMS
Beginner
FORMS
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
MATERIALS MANAGEMENT
Beginner
MATERIALS MANAGEMENT
Beginner
MECHANICAL
Beginner
MECHANICAL
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
MONITORS
Beginner
MONITORS
Beginner
NETWORKING
Beginner
NETWORKING
Beginner
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER RELATIONSHIP BUILDING
Intermediate
CUSTOMER RELATIONSHIP BUILDING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
ENVIRONMENTAL SCIENCE
Intermediate
ENVIRONMENTAL SCIENCE
Intermediate
FRONT OFFICE
Intermediate
FRONT OFFICE
Intermediate
HORTICULTURE
Intermediate
HORTICULTURE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Arabic
Native Speaker
English
Expert
French
Expert