Private Business Owner
Private
Total years of experience :37 years, 6 Months
• Determined the operational practices of different distributers in the region and make sure that the
operation is going smooth in all distributors
• Complied with sales and marketing campaigns and met budget and sales targets.
• Appointed new distributors according to the market needs.
• Ensured the creation and implementation of a strategy designed to grow the business.
• Direct management of key functional managers and executives in the business unit.
• Engaged in key or targeted customer activities.
• Managed human, financial and commercial resources to maximize market opportunities.
• Explored new business avenues and initiated market research and feasibility studies
• Oversaw daily operations of the business unit.
• Coordinated the development of key performance goals for functions and direct reports
• Ensured the development of tactical programs to pursue targeted goals and objectives.
• Ensured overall delivery and quality of the unit's offerings to customers.
• Oversaw key hiring and talent development programs.
• Evaluated and decided upon key investments in equipment, infrastructure and talent.
• Communicated strategy and results to the unit's employees.
• Reported key results to corporate officers.
• Engaged with corporate officers in broader organizational strategic planning.
• Managed storage and handling solutions (SHS), division units and project sales, aftermarket and
service activities within the UAE including development of strategic plans
• Responsible for stock planning and stock turn days’ management.
• Formulated strategies encompassing sales, after sales and operation strategies to stay in line
with market trends and needs. (Adapted the MEGA project approach among sales teams and
customer-oriented approach)
• Liaised with other departmental heads especially key functional roles by creating cross -
incentives between SHS and other departments.
• Prepared annual forecasts, budgets and targets (sales, service and parts), .
• Implemented and maintained effective credit controls to ensure positive cash flow with minimum
capital employed.
• In conjunction with National Service and National Aftersales Managers, developed and
implemented customer support strategies (Customer Support Agreements, Spare Parts
Campaigns, Consignment Stock Proposals
• Negotiated and finalized major key contracts.
• Reviewed the CSI results and implemented customer approach strategies accordingly.
• Handled sales and business development in the MENA region.
• Liaised with contractors and suppliers as well as all governmental and semi-governmental entities.
• Directed and managed all technical and commercial aspects of one or multiple projects.
• Monitored budgets and recommended subsequent budget changes where necessary.
• Managed client relationship throughout all phases of the project.
• Conducted one-on-one and group sales presentations.
• Forecasted plans to maximize both present and long-term sales and gross profits.
• Acted as the Authorized signatory for all PRO related matters.
• Managed the procurement procedures to ensure selecting the best vendor/ supplier in the market.
• Supported the sales team and handled presentation materials and product delivery collateral.
• Prepared Bill of Quantities (B.O.Q.), material specifications and developed client statements.
• On-site project management, reporting and supervision, inspected the contractor’s facilities.
• Held discussions with client for resolutions, scope of the work and sign-off acceptance.
• Defined project scope, identified potential crisis and recommended contingency plans.
• Built and developed business relationships externally and internally vital to the success of the project.
• Identified business development and sales opportunities as they relate to a specific project.
• Negotiated preferential rates for materials and terms.
• Determined appropriate revenue recognition, ensured timely and accurate invoicing and monitored
receivables for projects.
• Liaised with project stakeholders on an ongoing basis suggesting areas for improvements along with
possible solutions.
• Maintained and developed relationships with the existing customers.
• Visited potential customers to prospect for the new business and present the company’s profile.
• Gathered market and customers’ information.
• Liaised with suppliers to check out on the progress of the existing orders.
• Managed day-to-day client interaction and client expectations.
• Communicated effectively with clients to identify needs and evaluate future business plans.
• Conducted product orientations presentations.
• Administered status reports of all clients in order to address issues if existed.
• Complied with and assisted in drafting standard policies to establish systematic programs.
• Expedited and monitored all transactions to ensure a smooth flow of processes.
• Ensured all receipts and required documents are complete, current and stored appropriately
• Gathered market and customer information.
• Provided customers with quotations.