Ahmad Akhram

Spearhead the product strategy, enhancement, and global rollout of digital fraud platforms supporting
retail banking transaction channels across 30+ markets. Serve as the primary liaison between business
stakeholders, regional risk teams, and global technology squads.
• Global Product Delivery: Successfully delivered 15+ major system rollouts with zero critical post-production
defects.
• Customer Experience Optimization: Improved transaction decision turnaround time by 20% while maintaining
stringent risk controls.
• Agile Transformation: Led Agile ceremonies across distributed global teams, driving high-performance culture.
• Technical Innovation: Championed CI/CD pipelines (Azure DevOps), accelerating release cycles by 30%.
• Data-Driven Decision Making: Integrated real-time monitoring dashboards via Splunk for executive visibility.
• Regulatory Compliance: Ensured compliance with governance, security standards, and regulatory
requirements across multiplejurisdictions.

Managed end-to-end transaction data integration into fraud detection platforms. Collaborated with
business users during SIT and UAT phases. Resolved critical production issues.

Led comprehensive functional, regression, and UAT testing for complex financial applications.
Collaborated with business stakeholders and delivered audit-ready compliance reports.