Ahmad Silawi, Technical Support

Ahmad Silawi

Technical Support

Unifonic

Location
Jordan - Amman
Education
Bachelor's degree, software engineering
Experience
8 years, 5 Months

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Work Experience

Total years of experience :8 years, 5 Months

Technical Support at Unifonic
  • Jordan - Amman
  • My current job since November 2019
Resolution Specialist at Amazon - souq.com
  • Jordan - Amman
  • July 2018 to November 2019
CSR at amazon
  • Jordan - Amman
  • October 2017 to December 2018
Quality Assurance Engineer at builders solutions
  • Jordan - Amman
  • February 2017 to May 2018

-Develops the overa l testing strategy, outlines processes and tasked to prioritize the needs of testing for Vision Point’s clients.-Created the test plan designed for the release of the software; defined resources and the test suites needed for every stage of the test cycle.-Manages end-to-end testing; schedules testing dates.-Performed a l testing in a multi-tiered architecture framework-Created the test plan designed for the release of the software; defined resources and the test suites needed for every stage of the test cycle.

technical support at eagle software
  • Jordan - Amman
  • January 2015 to January 2016

Education

Bachelor's degree, software engineering
  • at applied science university
  • March 2014

Specialties & Skills

HR - payroll system ( Zetalents)
HTML , CSS
UNO -shipping management system
microsoft excel office
point of sale system
freshdesk ticketing system
Database development using SQL , forms , reports
user acceptance testing
quality assurance
manual testing
problem solving
J meter
Selenium
web testing
system testing
performance testing

Social Profiles

Languages

English
Expert

Training and Certifications

Software Quality Assurance (Training)
Training Institute:
Step By Step For Training And Consulting
Duration:
20 hours
amazon's leadership principles (Certificate)