Ahmad Albeirqdar

Office Manager | Rozana Car Classic Limousine

* Managed daily office operations and administrative activities to ensure efficient business performance.
* Supervised office staff, assigned tasks, and monitored workflow to maximize productivity.
* Coordinated reservations, scheduling, and customer inquiries while maintaining high service standards.
* Managed fleet operations by coordinating with drivers and ensuring smooth daily transportation services.
* Prepared tax invoices, operational reports, and administrative documentation.
* Maintained accurate company records and ensured compliance with organizational procedures.
* Resolved customer issues professionally and improved customer satisfaction.
* Utilized Microsoft Office, CRM, and ERP systems to manage daily operations and reporting.
* Collaborated with different departments to improve operational efficiency and service quality.
* Supported management with planning, reporting, and process improvement initiatives.

Resolved customer requests and transportation issues efficiently.
* Coordinated with drivers to maintain punctuality and high service standards.
* Prepared daily operational reports and monitored transportation activities.
* Ensured excellent customer satisfaction while maintaining professional service quality.

check-out procedures.
* Handled reservations and guest inquiries professionally.
* Coordinated with housekeeping and other departments.
* Answered phone calls and emails.
* Delivered excellent customer service and resolved guest issues efficiently.

Conducted property presentations, negotiations, and investment consultations.
* Achieved monthly sales targets and contributed to business growth.
* Coordinated with legal, finance, and customer service departments to ensure smooth transactions.
* Trained and supported new sales consultants and maintained high customer satisfaction.

Negotiated sales agreements and coordinated documentation with legal and finance teams.
* Achieved monthly sales targets through effective communication and customer relationship management.
* Maintained an up-to-date knowledge of the real estate market and investment opportunities in Türkiye

Managed recruitment and hiring processes for technical and administrative positions.
* Maintained employee records, contracts, and HR documentation.
* Prepared attendance reports, leave records, and payroll data.
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Ensured compliance with company policies and Jordanian labor regulations.
* Assisted management in workforce planning and employee performance follow-up.
* Supported employee relations by addressing inquiries and resolving workplace issues.
* Prepared HR reports and maintained accurate administrative documentation.

performance.
* Monitored inventory levels and coordinated stock replenishment.
* Assisted in cash handling, daily sales reports, and operational procedures.
* Ensured compliance with food safety, hygiene, and company standards.
* Resolved customer concerns professionally while maintaining high service quality.