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Yusuf Aker, Manager, Operations & People

Yusuf Aker

Manager, Operations & People·Duvar Coffee Collective

Türkiye

Bachelor's degree, Labour Economics

Work experience

Total years of experience: 6 years, 1 months

Manager, Operations & People

January 2025 - Present

Duvar Coffee Collective

Istanbul, Türkiye

January 2025 - Present

• Manage the full people cycle for a 10-person team: recruitment, onboarding, scheduling, timesheets,
payroll and training.
• Grew the outlets profitability by 70% in one year while keeping the team stable and well-trained.
• Prepare monthly management accounts and budget/cost analyses.

Company industry:
Catering, Food Service, & Restaurant

Volunteer Educator

January 2024 - Present

TEGV (Educational Volunteers Foundation of Türkiye)

Istanbul, Türkiye

January 2024 - Present

• Teach beginner-level robotics and coding to children as part of the Design & Skills Workshop.
• Deliver hands-on sessions on 3D pen and 3D-printing and on electrical-circuit (current) simulations.

Company industry:
Training & Education Center

HR & Talent Consultant

January 2024 - January 2025

New Inn Serviced Apartments

Istanbul, Türkiye

January 2024 - January 2025

• Closed 25 specialist white-collar roles end to end as a recruitment consultant.
• Ran graduate Young Talent recruitment for Tüpraş, Mercedes and Borusan, screening from tens of
thousands of applicants and coordinating final interviews with the companies future managers.
• Built candidate longlists and shortlists and reviewed AI-assisted interview outputs for quality and
consistency.
• Owned candidate communication, including structured rejection workflows, to protect each clients
employer brand.
• Co-delivered graduate internship programmes for three companies within a four-person team.
Cluster Sales

Company industry:
Hospitality & Accomodation

Cluster Reservations Officer

November 2022 - January 2023

New Inn Serviced Apartments

Istanbul, Türkiye

November 2022 - January 2023

• Coordinated multi-property reservations and guest relations, maintaining accurate booking and
availability data.

Company industry:
Hospitality & Accomodation

Deputy General Manager

December 2019 - January 2022

Emin Residence

Istanbul, Türkiye

December 2019 - January 2022

• Progressed from receptionist to deputy general manager of a 112-unit serviced residence, taking on full
people and operational responsibility.
• Managed a 20-person operation; directly owned scheduling, timesheets, accounts and training for an 8-
person team.
• Lifted occupancy from 50% to over 80% and facility profitability by 40%, and reported results to senior
management.

Company industry:
Hospitality & Accomodation

Operations Officer

October 2018 - November 2019

Ceo Hotel / Luft Bar

Adapazari, Türkiye

October 2018 - November 2019

• Coordinated daily operations and team activities with a focus on service quality and target delivery.

Company industry:
Catering, Food Service, & Restaurant

HR Intern

January 2019 - January 2019

Sakarya Serdivan District Governorate

Adapazari, Türkiye

January 2019 - January 2019

• Supported a public-sector project to integrate disadvantaged groups into the workforce.
• Gained practical exposure to public-sector HR processes and documentation.

Company industry:
Public Administration

Education

Sakarya University, Faculty of Political Sciences

January 2020

January 2020

Bachelor's degree, Labour Economics

Türkiye

GPA (point): 2.20 out of 4

GPA (point): 2.20 out of 4

Skills

COORDINATING
Intermediate
COORDINATING
Intermediate
FULL CYCLE RECRUITMENT
Intermediate
FULL CYCLE RECRUITMENT
Intermediate
INDUSTRIAL RELATIONS
Intermediate
INDUSTRIAL RELATIONS
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate
LABOR ECONOMICS
Intermediate
LABOR ECONOMICS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
STRATEGIC SOURCING
Intermediate
STRATEGIC SOURCING
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate

Languages

Turkish

Beginner

English

Beginner

Hobbies and interests

Basketball

Basketball Player