AHMAD ALMASARI, Operations & Logistics Support Officer

AHMAD ALMASARI

Operations & Logistics Support Officer

Gulf International Bank

Location
Saudi Arabia - Jeddah
Education
Diploma, Diploma, Academic / Intensive English
Experience
6 years, 6 Months

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Work Experience

Total years of experience :6 years, 6 Months

Operations & Logistics Support Officer at Gulf International Bank
  • Saudi Arabia - Jeddah
  • October 2018 to March 2020

- Provide support to stores staff for day-to-day operations and logistics.
- Coordinate with other departments as assigned tasks require.
- Ensure full compliance with overall operational procedures, rules and regulations of the
bank.
- Contribute actively to a culture of innovation leading to a market leadership position in
the technophile segment.
- Suggests processes and procedure enhancements and works closely with his/her line
manager to implement the changes for efficiency improvements.

Customer Service Team Leader at Gulf International Bank - Saudi Arabia
  • Saudi Arabia - Jeddah
  • July 2016 to October 2018

- Team Leader position on acting base to manage the branch Team.
- Follow up with customers to ensure service fulfillment.
- Conduct documents check to ensure the SAMA requirement has been meet before account
opening.

Customer Service Representative at Gulf International Bank - Saudi Arabia
  • Saudi Arabia - Jeddah
  • October 2013 to July 2016

- Open new customer accounts to meet the deposit target.
- Help customer by solving issues related to their accounts and cards.
- Advertise Bank products to the customers in a professional manner.

Education

Diploma, Diploma, Academic / Intensive English
  • at Kaplan pacific language Institute - Vancouver, Canada
  • January 2012

Diploma, Academic / Intensive English from Kaplan pacific language Institute - Vancouver, Canada

Bachelor's degree, Civil Technology
  • at College Of Technology - Saudi Arabia
  • February 2009

Specialties & Skills

Hardwork
Teamwork
Customer Service Management
Operation
Customer Service
CUSTOMER SERVICE
SOCIALIZE
ORGANIZATION
TEAMWORK
OPERATIONS
TEAM LEADER
MICROSOFT OFFICE
PROBLEM SOLVING
COMMUNICATION
MICROSOFT DYNAMIC CRM
PRESENTATION
SUPERVISING
TIMELINESS
MARKETING
operation
negotiation
sales coordination
purchasing
outlook
office administration
minutes
logistics
office management
office work

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

الشهادة المهنية في اساسيات مصرفية الأفراد (RBPFC) (Certificate)
Date Attended:
April 2015
Valid Until:
April 2018

Hobbies

  • Photography
  • Swimming
  • Fishing