Ahmad AlNajjar, Service Management Engineer

Ahmad AlNajjar

Service Management Engineer

Integrated Telecom Company - Data Consult Ltd Subcontractor

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, communication & electronic engineering
Experience
15 years, 6 Months

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Work Experience

Total years of experience :15 years, 6 Months

Service Management Engineer at Integrated Telecom Company - Data Consult Ltd Subcontractor
  • Saudi Arabia - Riyadh
  • My current job since January 2018

Our main work is to monitoring, managing and troubleshooting MOH devices such as:
 Cisco Routers, Switches and Access points.
 Huawei Switches and Access points.
 Hikvision NVR /CCTV cameras.
 Troubleshooting network issue for MOH such as BGP, OSPF, dual home setup.
 Handful on monitoring tools such as Solar winds

Specialist Service Assurance at NCBS -Mobily
  • Saudi Arabia - Riyadh
  • June 2014 to January 2018

Our main work is to troubleshoot B2B circuits including Last Mile P2P MW link and configuration of the circuit on core network also and coordinating with Teams for new MW link installation also core network which is ZTE Equipment with Full experienced with below services:

 ZTE Routers Switches. DIAT L2VPN, L3VPN: complete troubleshooting and configuration.

 Experienced with cisco router 800 series, experienced in Routing; RIPv1, RIPv2, IGRP, EIGRP, OSPF, IS-IS, BGPv4, MPLS.  Experienced in Switching: VTP, STP, MST, RSTP+, Trucking, Vlans.

 Experienced in ZTE switches I Extreme Switches x450t X250

 Handful with below programs: B2B CRM, Solar winds, Cacti, Netops, Netneumen, U31, Secure CRT, SharePoint  Troubleshooting various microwave link types: Solectek: solectek excel 50, solectek excel 100 solectek excel 250, solectek 7000 Altai: AltaiA2, Altai B5 Ubiquity •ubiquity nanobeam m5, Rocket M5, Power Station Intracom: lntracom omni bus, lntracom IDR, NEC Paso link

Network Operation Center Engineer at GO Telecom (Etihad Atheeb)
  • Saudi Arabia - Riyadh
  • March 2013 to June 2014

 Monitor and report the Alarms from \[ CC-EMS PNMSJ and net cool.  Handling and Managing TT related to WIMAX network.  Monitoring Microwave Links status (Managed — Unmanaged) by PNMSJ.  Assign Tickets to Responsible team (Field Support — RF — NOC Management).  Dispatching and Coordination with field Engineers Sector and GPS troubleshooting.
Experienced on Extreme switches configuration and troubleshooting

supervisor service engineer at share zone for information systems
  • Jordan - Amman
  • September 2007 to November 2011

Experienced on Optix RTN-980, 950, 910 equipment of Huawei Technologies Co. Ltd Installation of
microwave antenna, commissioning and alignment (HUAWEI).
Well experienced in Wireless Network (Installation, Maintenance & Programming).
Installation of microwave antenna, commissioning and alignment (HUAWEI). WEBLCT FOR HUAWEI
MCROWAVE COMMISSIONING.
Well experienced in PC & Laptop maintenance works with basic electronics knowledge. Well
experienced General Network (Installation, Maintenance & Programming). Well experienced Wireless
Network (Installation Maintenance & Programming).

Education

Bachelor's degree, communication & electronic engineering
  • at alisra universty
  • June 2011

Bachelor of telecom engineering with very good GPA

Specialties & Skills

Programming
Telecommunications Engineering
Computer Engineering
Sales Engineering
Technical Services
AC installation
Autocad drafting
English reading writing talking

Languages

Arabic
Expert
English
Expert
Japanese
Beginner

Memberships

نقابه المهندسين الاردنين
  • مهندس اتصالات
  • July 2011

Training and Certifications

A+ (Certificate)
Date Attended:
July 2006
Valid Until:
October 2006
CCNA (Certificate)
Date Attended:
March 2012
Valid Until:
May 2012
Toffel (Certificate)
Date Attended:
July 2006
Valid Until:
October 2006

Hobbies

  • swimming , reading