Sales & Business Development Manager - KSA & Bahrain
dormakaba
Total years of experience :17 years, 11 Months
. Spearheaded sales operations, overseeing key accounts while personally delivering exceptional customer experiences.
• Identified untapped revenue streams by strategically cross-selling to the existing customer base.
• Nurtured long-term market relationships through proactive follow-ups and networking.
• Demonstrated expertise through continuous training, ensuring a confident and reliable dissemination of product knowledge.
• Tailored solutions to address prospect needs, effectively matching products, and services.
• Cultivated a profitable client base through adept industry networking and robust relationship-building.
• Drove marketing campaigns by exceeding targets for outbound calling, contributing to brand awareness.
• Provided valuable market insights and competitor analysis, influencing pricing strategies for maximum competitiveness.
• Pioneered lead generation efforts, driving substantial new client revenue, and bolstering profitability.
• Achieved unparalleled client satisfaction through multi-platform campaigns, elevating engagement, and reputation.
• Informed business strategies by capitalizing on in-depth knowledge of key markets.
• Elicited trust and pivotal decision-making among stakeholders through effective communication.
• Consistently surpassed revenue targets through strategic account penetration and development.
1) Senior Technical Engineer - Sales & Presales - “Security Systems” (GCC) June 2010 - March 2012
Responsibilities:
Traveling to visit potential clients;
Assisting in the qualification of customer needs and performing pre demo needs analysis;
Responding to Request for Information/Proposal documents;
Responsible for all sales, projects and operations activities in GCC;
Making site surveys, technical presentations and demonstrating how a product will meet client needs;
Achieving sales targets;
Preparing reports;
2) Product Specialist Engineer (Marketing Department) February 2008 - June 2010
Responsibilities:
Proactively engaged in the sales cycles;
Liaising with other members of the sales team and other technical experts;
Managing and interpreting customer requirements - listening to clients and using astute questioning to understand, anticipate and exceed their needs;
Persuading clients that a product or service will best satisfy their needs in terms of quality, price and delivery;
Analyzing costs and sales;
Preparing reports;
Recording and maintaining client contact data;
Making site surveys, technical presentations and demonstrating how a product will meet client needs;
Providing training and producing support material for the customers;
Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments;
Plan and modify product configurations to meet customer needs.
• Site Engineer for New factory’s project (Paper Machine 2 PM2) and my responsibilities were: Overhauling the new motors, MCC panel rewiring and modification as regularized by DCS systems, DCS (Siemens) study and wiring, Testing DC drives Siemens (SIMOREG) and instrumentation devices "installations and calibration".
• Maintenance department.
Project Name: Samra Thermal Power Station.
• Generally responsible for implementations and monitoring of all Electromechanical related works at site.
• Interpreting construction drawings and studies the contract documents and applicable standards or specifications prior to execution of any jobs.
• Managing directly and provide engineering and technical supports.
• Submitting site daily reports, inspection requests, estimates and all applicable monitoring reports on regular basis or as required.
• Ensuring that all site works are done according to all applicable quality standards.
• Performs other related duties as may be required by the Asst. site Manager.