Operations Accounts Manager
Kuwait Resources House (KRH)
Total years of experience :5 years, 7 Months
Creating/contributing strategic plans and reviews, continuously improving camps processes and procedures. Provide services to Project employees by coordinating and communicating with HR. Ensure the legal status of all new hires and sponsored personnel. Pivotal in handling inquiries, identifying potential Corporate and key Accounts, and negotiating terms and conditions, for f business growth. Responsible for leading and guiding the team to ensure all services provided to customers are trouble-free with all related procedures completed promptly. This includes but is not limited to HR-related activities, Sponsorship, Access Badges, transportation, facilities, and recreation. Achieved gross profit in 2021 of KD 5, 066, 780 and Generated revenue of KD 15, 903, 586. Pivotal in assessing risks associated with various functions and suggesting solutions to mitigate the same. Led and managed Amentum/AECOM - USG Military EAGLE APS-5 Project in Kuwait, Qatar, UAE, and Bahrain. In charge of identifying and capturing opportunities to grow business with new as well as existing clients, Maintains strategic working relationships with all key departments, and subcontractors/suppliers, Work closely with services management, and customer experience departments. Operating as the key point of contact for assigned clients/accounts, developing and maintaining long-term relationships with clients. Driving up selling, and coordinating with staff members working on the same account to ensure consistent service. Conduct budget reviews and report cost plans to upper management Representing & and protecting client's interests by effectively identifying and communicating business goals and objectives, contractual and non contractual expectations, deliverables, and other factors to internal team members. Leveraging analytics and other relevant data to identify key performance indicators (KPIs), making data-driven decisions to drive Business recommendations as well as communicate client's return on investment.
BBA
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