Office Manager
Ajman University
Total years of experience :27 years, 9 Months
In the very beginning, because of my Office Manager post in the Vice Chancellor for Advancement and Communication at Ajman University for the past seventeen years I am somewhat of an authority when it comes to being the first point of contact between the university administrative body and our students, parents and other external organizations.
1. Answer telephones, responding to customer inquiries and complaints route calls and visitors, make appointments and answer routine questions from students, faculty and other departments.
2. Developing and implementing new administrative systems, such as record management.
3. Carrying out staff appraisals, managing performance and disciplining staff.
4. Managing filing systems with Sorting and distributing mail.
5. Writing reports for vice chancellor and delivering presentations.
6. Recording office expenditure and managing the budget.
7. Organizing the office layout and maintaining supplies of stationery and equipment.
8. Promoting staff development and training.
9. Delegating work to staff and managing their workload and output.
10. Using a range of office software, including email, spreadsheets and databases.
11. Maintaining the condition of the office and arranging for necessary repairs.
12. Communicate and Coordinate with all AU departments.
13. Follow up the instructions for the vice chancellor to the all department, which belong to us.
14. Perform miscellaneous job-related duties as assigned.
1.Develop, implement, and manage a student leadership development program, plans, policies, and services which support and respond to the university's goals.
2.Determine and interpret student services needs on an individual basis; advise students and resolve problems as necessary.
3.Organize off-campus activities such as sports activities, trips and participate in international events where other universities might be gathered.
4.Design, develop, coordinate, and present a wide range of workshops, conferences, training sessions, and retreats for students, parents, and staff.
5.Develop and coordinate specific programs to assist students with academic, social issues that may interfere with their academic programs.
6.To be in charge of supervising the elections held to form Students Councils, developing and implementing the appropriate policies to be followed in the councils.
7.Form Students clubs such as the Cultural Clubs and Special Interest Clubs (Islamic, Photographic, journalism clubs…etc) and supervise its activities.
8.May participate in student recruitment activities and in planning and development of workshops, career development presentations, and cultural programming.
9.Develop and monitor event budgets, and perform cost analyses and reviews.
10.Performs miscellaneous job-related duties as assigned.
1.Answer telephones, route calls and visitors, make appointments and answer routine questions from students, faculty and other departments.
2.Compos letters, memos, reports, purchase orders and other material from notes or rough drafts.
3.Compose routine correspondence for the signature of the supervisor that requires the knowledge of subject matter and / or departmental procedures and practices.
4.Organize and maintain filing systems and posts bookkeeping information.
5.Sort and distribute mail.
6.Usually perform duties for a sub-division or a unit of a total department.
7.May be responsible for a wide variety of duties such as preparing for reunions, homecomings and special events.
8.Coordinate with all AUST departments.
9.Perform miscellaneous job-related duties as assigned.
1.Conduct a minimum of 5 sales presentations per week by physical visits to customer locations.
2.Perform professional presentations or demonstrations of company product(s)/service(s) while on-site.
3.Penetrate all targeted accounts and radiate sales from within client base.
4.Overcome objections of prospective customers.
5.Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
6.Build and foster a network of referrals to create new opportunities for revenue growth.
7.Handled the receipts, ledger book, bank deposits as well as managed the cash register.