Operations Manager
Al Said Automotive and investment company (GWM JO)
Total years of experience :43 years, 8 Months
•Ensuring financial targets and other allocated targets and to keep following them till they are already met in all departments.
•Reviewing working practices to ensure if it is successful, if not, to put into effect the alternative solutions.
•Keeping employees motivated, highly concerned and working in a team.
•Investigating and monitoring the customer satisfaction and to keep working hard on achieving the first service rate.
•Working with department heads and senior management to get the best performance.
•Driving the business skilfully and professionally to achieve the maximum profits with no conflict to customer satisfaction.
I was assigned as parts manager of this company that mainly dealt with Genuine, OEM and After market spare parts of Japanese and Korean vehicles for wholesales, government and fleets business, my major responsibilities were to handle the following,
Achieving the sales and marketing objectives,
Handling internal and external purchase,
Handling customers service and customers implementation
Managing the sales team to obtain the best level of performance
From Feb2010 to Sept 2015
I was offered with this position by Saudi motors while i was running my business of spare parts in Guangzhou-China, at that time the company was at the initial stage of foundation and working with two brands of Chinese cars with a lot of problems, within six months later we contracted with the best Chinese brands of vehicles and prepared all departments of the company with manpower and all needed equipments, parts department and service center became at good level of meeting customer's requirements and customer satisfaction.
Saudi motors started receiving first shipments of new brands of cars and became one of the best suppliers of Chinese cars in Saudi Arabia.
Dec 2005 - Nov 2009
I was a partner of this company which was specialized in exporting auto spare parts to Saudi Arabia and some other countries, i was responsible of handling all the wholesales parts orders from wholesalers in Saudi Arabia other countries and finalizing contracts of these orders with buyers and Chinese suppliers till its already delivered to customers in their locations, this process included the financial procedures weather by L/C or T/T and procedures, shiping and quality standards inspection.
Dec 2004 to Dec 2005
Shehan Trading Co,
Riyadh-Saudi Arabia
from 1-10-2001 until 3/11/2004.
Parts manager
the company was specialized in Japanese, Korean&European cars auto parts in addition to batteries and tyres-Retail and wholesales, materials were imported from various sources in Korea- Gulf States, China - Japan - Singapore-Malaysia, Indonesia, Thailand, Italy and Spain,
I handled all business activities of import and sales,
It was the biggest authorized dealer of Toyota and Nissan Genuine spare parts in Saudi Arabia and i worked there for about 9 years with annual sales target of SR.200.000.000.00 for Toyota genuine parts and SR.15.000.000.00 for Nissan, this company ranked on the top of all authorized dealers of Toyota dealer in Saudi Arabia and we were supported with the same system and facilities of Toyota dealer in KSA, like online computer system, training of our staff, sales and marketing policy, inventory control system, reacting with the market fluctuations, fighting competitors by SSPI sales Etc…..
From 17/4/1992 to 1/8/2001
Feb 1990 - april 1992
the sales manager
I worked with this company as sales manager in parts department included all branches of Al-Hamrani Co, the main dealer of Nissan cars in Saudi Arabia, i managed the sales team and achieving the sales target, shared with pricing and discounts policies and to deal with any problems that supervisors couldn’t handle. training the staff, sharing with parts orders of new models and giving ideas of increasing and decreasing the order volume of some definite parts, following and pushing all V.O.R orders for counter customers and service center customers, expanding the customers categories to include more Retail customers, government, fleets and to improve the margin rate performance, controling the conducts of sales personnel with customers and the level of customer satisfaction objective Etc..
Mar 1980 - Jan 1990
spare parts manager
In 1/3/1980, i started working in Tadco Co, the sole agent of Subaru vehicles, Hinomoto tractors and Yamaha motorcycles as counter salesman, in 2/1/1983 i was promoted to counter supervisor, then i awarded by training course to Japan, in 11/12/1985 i promoted to parts manager and then to area manager in 1987, within 10 years there, i successfully handled all tasks of spare parts manager and participated in all practices and activities of administration, sales and marketing, inventory control procedures, training the staff, ordering parts from Japan Etc…..,
As per my resume
