Ahmad Hajeer

-Reporting & Handling large amounts of unstructured data;

-Version control and process management;

-Realtime reporting with analytical alert;

-Installing and configuring computer applications;

-Providing support, including procedural documentation and relevant reports;

-Supporting the roll-out of new applications;

-Responding within agreed time limits to call-outs;

-Working continuously on a task until completion (or referral to third parties, if appropriate);

-Prioritising and managing many open cases at one time;

-Technical testing and evaluating new technology.