Senior IN Engineer
Orange - Jordan
Total years of experience :9 years, 8 Months
Date: from 8/6/2014- to 8/8/2014
Position: Tranning
Company: Zajil Telecom Company, Amman, Jordan.
•Technical Support for Zajil Telecom (ISP) corporate customers.
•Troubleshooting ADSL issues such as link failure, authentication problems
•Monitoring System (NMS).
•Configuring and supporting wireless connectivity through HSDPA/Remote access/Gulf Gate/Mada/ATE and WIMD.
•Troubleshooting customer complaints on Internet/ADSL/SHDSL/Fiber connection/ISDN/E1-R2/E1/X.25 Services.