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Ahmed Dmereih, Store Manager Retail E-Commerce | In-Store

Ahmed Dmereih

Store Manager Retail E-Commerce | In-Store ·LAMIRA BOUTIQUE FZE

United Arab Emirates

Diploma, Financial Markets

Work experience

Total years of experience: 16 years, 9 months

Store Manager Retail E-Commerce | In-Store

February 2022 - Present

LAMIRA BOUTIQUE FZE

Dubai, United Arab Emirates

February 2022 - Present

E-Commerce:

Overseeing the overall development of an organization's product and income
generating sites.
Conducting research on the best user-friendly features and layouts that appeal the
most to customers.
Testing changes to platforms and monitoring the results.
Applying platform updates that attract and retain more customers.
Reviewing sales insights and using them to develop informed sales strategies.
Leading teams of copywriters, graphic designers and software developers in creating
attractive, user-friendly and engaging e-commerce websites.
Making promotional offers and ensuring they're correctly displayed on the website.
Evaluating legal disclaimers and website content to ensure they're compliant, error
free and on brand.


In-Store:

Overseeing salespeople, cashiers, shelf stockers, and other employees.
Managing finances and preparing an annual budget.
Keeping records of expenditure, sales figures, and employee performance.
Evaluating the supply and availability of stocks, and profit-margins.
Implementing measures to avoid stock damages, theft, and wastage.
Monitoring shelves stocks and product displays, and the general appearance of the
store.
Investigating market trends and offering products that would appeal to customers.
Addressing customers' requests, comments, and complaints.
Motivating employees to achieve targets.
Training new staff members and scheduling shifts.
Managing the e-commerce store and social media accounts, and ensuring it is
regularly updated with new products and the latest promotions.

Company industry:
Retail & Wholesale
Job role:
Management

Senior Relationship Officer – Business Banking

September 2015 - February 2020

Emirates Islamic Bank PJSC

Dubai, United Arab Emirates

September 2015 - February 2020

Obtaining new clients and generating new businesses.
Maintaining and building long-term relationships with existing clients, and customers.
Verifying that potential customers satisfy all criteria required of a desired customer
profile as outlined by the bank.
Ensuring that the sales process prescribed by the bank is fully adhered to.
Ensuring full awareness of all policies related to operational risk and compliance.
Derive insight to competitor’s sales activities and effectively report them to the Area
Sales Manager/Relationship Manager.

Company industry:
Banking
Job role:
Sales

Assistant Manager

June 2014 - August 2015

Exaa Building Materials Trading L.L.C

Dubai, United Arab Emirates

June 2014 - August 2015

Manage and maintain the company’s material and stocked product.
Ensure that goods inward / stock control department is well organized, and controlled to sufficiently the goals of the business.
Ensure incoming product is receipted and managed appropriately according to company procedure.
Develop the company’s inventory management strategy with the aim of controlling costs within budgetary limits, generating savings.
Execute inventory control measures to ensure the company minimizes stock holding, and maximizes stock system and paperwork accuracy.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Administration

Teller

December 2011 - November 2013

First Gulf bank

Abu Dhabi, United Arab Emirates

December 2011 - November 2013

Handling the cashier system within the branch to take payments from customers,
Account transfers, paying cash checks, and preparing demand drafts.
Executing processes such as clearing of checks, telex transfers, payment orders, and financial entries.
Providing a high level of customer service to enhance the banking experience for customers,
Achieving referral liability targets of the branch.
Ensuring compliance with Anti Money Laundering procedures and ensuring transactions are within the purview of operational guidelines.

Company industry:
Banking
Job role:
Banking

Foreign Currency Cashier

October 2008 - November 2011

Al ansari Exchange

Sharjah, United Arab Emirates

October 2008 - November 2011

Deal the foreign currency with exchange houses, clients, and banks.
Acquire the daily exchange rates in conjunction with market.
Identify the most appropriate currency purchasing strategy for clients.
Keep up to date with market information and monitoring trends in all major currencies.
Monitoring and balancing the cash account for local and foreign currency.

Company industry:
Financial Services
Job role:
Accounting and Auditing

Remittance clerk

April 2007 - October 2008

Al Ansari Exchange

Sharjah, United Arab Emirates

April 2007 - October 2008

Handle the cashier system within the branch.
Issue demand drafts for local and international checks.
Operate Western Union Money Transfer terminal.
Handle the domestic and Foreign Remittances.
Monitoring and balancing the cash account based on the number of transactions made.
Prepare invoices.

Company industry:
Financial Services
Job role:
Accounting and Auditing

Education

Damascus Univercity

August 2006

August 2006

Diploma, Financial Markets

Syria

GPA (percentage): 68.14%

GPA (percentage): 68.14%

Skills

Money Market
Expert
Money Market
Expert
Accountancy
Expert
Accountancy
Expert
Retail Banking
Expert
Retail Banking
Expert
Supply Chain
Expert
Supply Chain
Expert
Management
Expert
Management
Expert
Excel
Expert
Excel
Expert
Commercial Correspondence
Expert
Commercial Correspondence
Expert
Money Market
Expert
Money Market
Expert
Accountancy
Expert
Accountancy
Expert
Retail Banking
Expert
Retail Banking
Expert
Supply Chain
Expert
Supply Chain
Expert
Management
Expert
Management
Expert

Languages

English

Expert

Italian

Expert

Arabic

Native Speaker

Spanish

Intermediate

German

Beginner

Memberships

Sharjah Art Institute - Abu Dhabi Art Hub

Exhibitor

October 2007

Training and Certifications

Training
Customer Service
Fgb Business School
Mar 2013
Small Business Solution for the branch ( SME )
Fgb Business School
May 2012
Anti Money Laundry
Alansari Exchange
Apr 2007

Hobbies and interests

Plastic Art , Musical instruments .

Completion Certificate of Printmaking ( Sharjah Art Institute ) . Intermediate Violin player . ( International music institute ) .