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Ahmad Karout Karout, Business Analysis Lead

Ahmad Karout Karout

Business Analysis Lead·Ghaia.ai

Lebanon

Master's degree, Business Analytics

Work experience

Total years of experience: 4 years, 2 months

Business Analysis Lead

November 2025 - Present

Ghaia.ai

Doha, Qatar

November 2025 - Present

• Led AI-driven projects across multiple clients, aligning business needs, solution design, and delivery outcomes.
• Managed and mentored a team of 5 Business Analysts across requirements, workflows, and project artifacts.
• Handled direct client communication to ensure clarity, follow-up, and successful delivery across engagements.
• Coordinated AI Engineers, Full-Stack Engineers, Technical Leads, and Architects across active solution workstreams.
• Designed AI systems and agentic workflows by defining use cases, logic, and business-oriented structures.
• Reviewed architecture and solution documents with technical teams to ensure feasibility and alignment.
• Prepared timelines, sprint priorities, backlogs, and roadmaps across multiple fast-moving project engagements.
• Improved internal structuring and coordination across teams within a fast-paced startup environment.
• Supported internal automation and process improvement initiatives to enhance efficiency and execution readiness.

Company industry:
IT Services
Job role:
Management

Senior Business Analyst

June 2025 - Present

Ghaia.ai

Doha, Qatar

June 2025 - Present

• Supported AI-driven projects across government and private-sector clients through requirements and workflow structuring.
• Prepared BRDs, process maps, feature definitions, and backlog items for product planning and delivery.
• Worked directly with clients in workshops and discovery sessions to gather needs and clarify pain points.
• Collaborated with developers and technical teams to translate business needs into system requirements.
• Organized delivery activities across multiple initiatives through documentation, prioritization, and team coordination.
• Contributed to MVP and early-stage AI solution delivery under tight deadlines in a startup environment.

Company industry:
IT Services
Job role:
Information Technology

Business Development Manager – Conctractor

February 2025 - Present

New Beginings

Dubai, United Arab Emirates

February 2025 - Present

• Focused on aviation project to develop a report for building new airport for Ministry of Public Works and Transport in Lebanon
• Suggested a well plan to develop the airport in a cost-efficient and rapid way.
• Did a research based on university papers, successful airports development plans and examples matches our goals.

Company industry:
Primary, Prep, & Secondary School

Operation and Analytics Manager

January 2024 - Present

Maids

Dubai, United Arab Emirates

January 2024 - Present

• Managing a team of 6 Business Analysts, providing guidance and fostering collaboration.
• Contributing across multiple teams to improve the efficiency and performance of the department.
• Leading new projects focused on logistics, ensuring smooth operations and innovative solutions.
• Collaborated with clients to troubleshoot and resolve technical and functional issues.
• Contributed to CI/CD projects, enhancing process efficiency for clients.
• Utilized Murex software for automated testing, ensuring system robustness and reliability.
• Acted as a key member in back-office operations, addressing challenges and optimizing processes.
• Engaged in Scrum environments, participating in daily standups and utilizing Scrum boards for enhanced team collaboration.

Company industry:
Hospitality & Accomodation

Technical and Functional Analyst

June 2023 - August 2024

Murex

Beirut, Lebanon

June 2023 - August 2024

• Collaborated with clients to troubleshoot and resolve technical and functional issues.
• Contributed to CI/CD projects, enhancing process efficiency for clients.
• Utilized Murex software for automated testing, ensuring system robustness and reliability.
• Acted as a key member in back-office operations, addressing challenges and optimizing processes.
• Engaged in Scrum environments, participating in daily standups and utilizing Scrum boards for enhanced team collaboration.

Company industry:
Software Development
Job role:
Engineering

Backend and Database Developer

September 2022 - May 2023

Bennett&Ranville

Michigan, United States Remote

September 2022 - May 2023

• Developed a database design with over 60 tables from scratch, to implement the system.
• Developed efficient and professional Stored Procedures, emphasizing maintainable code.
• Built APIs using C# and Azure Functions, testing and refining functionality with Postman.

Company industry:
Medical & Healthcare Equipment

Back End /Conversational Developer Intern

April 2022 - September 2022

Bennett&Ranville

Michigan, United States Remote

April 2022 - September 2022

• Collaborated effectively in Agile (Scrum) environments, achieving project milestones and deliverables.
• Developed and optimized Backend Codes using DB functions, and created efficient APIs using NodeJS and AWS Lambda.

Company industry:
Medical & Healthcare Equipment

Education

American University Of Beirut

December 2025

December 2025

Master's degree, Business Analytics

Lebanon

American University Of Beirut

May 2023

May 2023

Bachelor's degree, Computer Science

Lebanon

Skills

ANALYTICS
Intermediate
ANALYTICS
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
AUTOMATION
Intermediate
AUTOMATION
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PRODUCT STRATEGY
Intermediate
PRODUCT STRATEGY
Intermediate
SOLUTION DELIVERY
Intermediate
SOLUTION DELIVERY
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate