Ahmad Khader

Installation of a new / Upgrade existing servers and configuring hardware, peripherals, services, settings, directories, storage, etc.
- Preparing and Administration more than 2000 user accounts and mailboxes on AD and Exchange server.
-Administering and Managing Sharepoint 2013
- Administering and Managing (Windows Server 2008 R2, 2012 R2, Active Directory, DHCP, DNS Servers)
- Managing And Administering Exchange server (2010, 2013), File Servers, TMG Server, WSUS Server, SQL Servers, Web Servers.
- Administering and Managing System Center Configuration Manger (SCCM 2012, 2012 R2) for users and computers, Creating and Deploying Windows Images (Win 7, Win 10) for both Desktop and laptop machines and Deploying Driver packages, Applications, Software Packages, and Windows Updates) . and Management of SCOM 2012 Server .
- Configuration and Management and of MS NLB, MS clustering (2008/2012), file/ print/& DHCP Servers
- Management of HP servers and Blade systems.
- Managing (Symantec Netbackup solutions ).
-Managing Mcafee antivirus Servers.
-Managing SQL Servers.
- Administering HP 3PAR San Storage and Tape library.
network management software, permissions, printing issues, security and use of software.
• Creating and troubleshooting all user email.
• Creating and deploying stander image for all users.
Plan, implement, install, operate and maintain systems hardware, software applications and Information Technology infrastructure including:
Microsoft Active directory, group policy, Scripting, Microsoft Hyper-V, WDS.SCCM, SCOM, DPM
-Citrix (Xendesktop, Xenserver)administration and configuration .
- vsphere server .

Re-engineered company’s systems setup, establishing automated server generation routines, optimizing system performance, installing upgrades/patches, establishing system monitoring and maintaining security protocols.
Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan.
Acted as escalation point for troubleshooting advanced network/systems issues; consistently earned 100% issue-resolution scores by providing excellent service to internal and external customers.
• Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software.
• Creating and troubleshooting all user email.
• Manging user cisco phone creation and supporting.
• L1&2 support for Cisco switch’s.
• Creating and deploying stander image for all users.
Plan, implement, install, operate and maintain systems hardware, software applications and Information Technology infrastructure including:
1- Microsoft Active directory
4- Microsoft Hyper-V
3- WDS.
4-Citrix.
5-WSUS.
working as project manager for moving company building to new location which include all technical and financial study ad adding new feature successfully
-Citrix administration and configuration

As member of service desk team, my duties include: Customer Service, pro-activeness and ownership attitude and sense of service to support customers and own their issues until resolution to their satisfaction which include desktop, server, Printer software and hardware issue including engineering guidance through SCCM, ITSM and VNC solution and airlines applications, maintaining switch and router devices efficiency, and enhancing the company’s performance and supporting the working environment.
Plan, implement, install, operate and maintain systems hardware, software applications and Information Technology infrastructure including:

1- Microsoft Active directory
2- Microsoft Exchange
4- Microsoft Hyper-V
5-SCCM
6-WDS
- Citrix (Xendesktop, Xenserver)administration and configuration .
- Possess in-depth knowledge of proposal preparation

- Highly skilled in reviewing proposals, providing estimates and recommending the best product solutions

- Met with customers to understand their current technical environment, key business issues/drivers, and future technology requirements

- Worked closely with customers on the technical requirements to provide technical solutions - Identified requirements, including technical details sufficient for product definition.

- Provided product updates and technical advice to clients - Explained technical capabilities and business benefits of solutions See less

and supported the local users and employees such as field engineers and desktop support
agents, maintained all accounting and designing applications, maintained server and SAN storage for
the hole company, and monitored and delivered best service of network to make sure all employees
performed their job in a timely manner with no delay on daily basis

for moving company building to new location which include all technical
and financial study ad adding new feature successfully