Ahmad Leila, HR & Administration Officer

Ahmad Leila

HR & Administration Officer

West Coast Group

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Business Administration
Experience
5 years, 4 Months

Share My Profile

Block User


Work Experience

Total years of experience :5 years, 4 Months

HR & Administration Officer at West Coast Group
  • United Arab Emirates
  • December 2018 to May 2022

• Recruiting / Interviewing and training.
• HR daily tasks / Monitoring attendance - Issuing employee related letters / Warning letters /
Terminations / Experience Certificates.
• Complete data entry & updating (Personal Data, Employment Data and etc)
• Recording and Maintaining Leave Records (Excel & SAP)
• Employee hiring through SAP & Payroll Support
• Continuous coordination with Projects & Operation teams for their work force status and shortages.
• Assigned for permitting & issuing the medical insurance for all the workforce.
• Organizing staff training sessions and activities
• advising line managers and other employees on employment law and the employer's own employment
policies and procedures.
• Negotiating salaries, contracts, working conditions or redundancy packages with staff and
representatives• Recruiting / Interviewing and training.

Supervisor at Al Aref Transaction Following
  • United Arab Emirates
  • September 2018 to December 2018

Record attendance / continuous follow up with tasks given to PRO & Drivers
• Provide solutions to problems faced
• Get the job done with high effectively - efficiently/low costs

Customer Service - Call Center at ADIB
  • United Arab Emirates - Abu Dhabi
  • April 2015 to May 2016

• Handle Calls/Customer service
• Handle 80+ Calls per day with all sort of inquiries
• Daily new cases and issue resolving
• Quick adaption to daily changes & updates
• Handle different tasks if required.
• Register/Handle & follow up with customer complaints.
• Awarded with certificate of excellence & customer appreciation

Assistant at Al Khwarizmi International College
  • September 2014 to January 2015

Student Related Issues Solving
➢Handle Students Calls & Inquiries
➢Data Entry
➢File Organizing
➢Meetings Organizer
➢Distributing Surveys, Posters &Ads
➢Student Council
➢Receptionist's Duties
➢Organize university and Business Administration department activities
➢Participate in scientific researches and projects related to Business Administration
Bachelor in Business Administration in Management
Al Khwarizmi International College

Education

Bachelor's degree, Business Administration
  • at Al Khawarizmi International College
  • January 2018

Specialties & Skills

Communications
Administration
Human Resources
Typing Skills
Recruitment
CALL CENTER
ORGANIZATIONAL SKILLS
CONTRACT MANAGEMENT
HUMAN RESOURCES
LETTERS
NEGOTIATION
POLICY ANALYSIS
RECRUITING
Employee Training
Microsoft Excel
Team Leading
Employee Engagement
Labor and Employment Law
Creative Problem Solving

Languages

English
Expert
Arabic
Native Speaker