Senior B2B Account Manager
Total Energies Marketing Jordan
Total years of experience :16 years, 9 Months
• Communicated with customers to immediately determine and resolve problems, avoiding escalation.
• Frequently visited customers to maintain positive and productive relationships.
• Tracked weekly sales to develop senior leadership reports for corrective action planning.
• Re-engaged customers from dormant accounts, increasing revenue.
• Provided exemplary level of service to clients, maintaining and improving relationships for future business opportunities.
• Increased revenue by obtaining and securing new accounts while providing value-added services to existing clients.
• Consistently met and exceeded department targets.
• Identified prospective customers and evaluated market potential.
• Maintained strong understanding of competitors mission, offering, and presence in assigned territory.
• Kept and managed records for assigned clients, serving as point of contact for account-related transactions and issues.
• Probed sales and marketing data to identify business challenges to understand needs of prospective clients.
• Implement operational guidelines as well as safety procedures on a fuel facility.
• Verify and delegate regular operations to ensure that everyone is following the correct safety procedures.
manages a group of collection/recovery team members in collection strategies to minimize "bad debt" portfolio loss. Responsible for initial and ongoing training for all subordinate personnel.
Product sales representative, was responsible for building materials outdoor sales activities during my last year in the University.
learn how to work with companies' IT systems to solve operations issues