Sr.Projects Manager - IT &Business Solutions Delivery/MSc ITM, PMP, PRINCE2, ITIL
Integrated Solutions for Business
Total years of experience :17 years, 8 Months
Overseeing the planning and implementation of an entire projects through budgeting, hiring team members, sourcing suppliers and planning project's release.
Duties include setting deadlines, stakeholders engagement management /connecting directly with clients and provide all project document including but not limited (Charter, Plans, Reports with charts, MOM, SOW, Updated documents till closure report).
Working across organization departments to ensure projects' and Clients' needs are included within the confines of the project and budgetary restrictions.
# Experienced with achieved projects that serving digital transformation as below description:
* EPM: Enterprise Process Management
* DMS: Document Management System
* Archiving System Implementation (Laserfiche Product)
* Correspondence Management System (WebIODOCS Product)
* e-Learning System Implementation, (Blackboard Product)
* Mobile/Tab applications
* Strategic planning consultations
* Key Performance Indicator System Implementation
* Professional Services including systems' Integration, data migration between Technical environment and Support contract & SLA.
COMCRAFTS is providing IT, Audio Visual and security systems to their clients and my role is to
Managing Projects office by setting the standards, workflows, providing support to Projects Team and controlling projects' resources, documentation and managing solutions delivery.
Started as a Technical Systems Eng. (2008 -2011), and hold IT Services Management position from 2012 till 2015.
Job responsibilities were to play an important part in helping the group run smoothly by overcoming all types of hardware, software and IT network infrastructure support problems. Ensuring that all user privileges are defined as per company policies. Prepare documentations to report senior management about various IT related issues faced. Handling procurement of different IT equipment, hardware and software applications as per company’s needs. Plus identifying the need for right ERP solutions and oversee their successfully implementation, effectively contributing to company’s goal of using latest office automation technologies. Formulate working policies which help overcome work process bottlenecks and remove any hindrances in day to day operations of the company related to IT Department.
Hold Position is Sales and Relationship Executive, provide the sales services, support and required consultations for Tawuniya clients about insurance products, before and after sale support.
Master program in three terms, Research and Exams, 18 Months. Learning, Researching, Implementation, Presentation, Testing, Examination and Communications. Master Program (Researches & Exams) Program Has three certificates: (Master, Postgraduate diploma and Certified) The Final project was a research: Green IT Practices in higher education from lecturers and students perspective. Going green has become a topic that is becoming hard to ignore ... It was very Useful, the research studies the practices that can be adopted for the students and lecturers in their daily practices. The benefits Project Gain: Get Space Savings for the industry Around 47%. Improved Systems Performance and Usage 55% Get lower Carbon emissions and environmental impact 56% Get lower Costs 73% Reducing Power Consumption 75%
The Bachelor program was by completed 131 hours in average four years. Modules (Researches & Exams) Attendant to laps, Training in professional company/ Amman Electronic Center in the last term for four months, and prepared official reports to the direct supervisor in college.