Ahmad Shatnawi, Information Director (IT Manager, Project Manager)

Ahmad Shatnawi

Information Director (IT Manager, Project Manager)

Sharif Metals International

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Computer Science and Information System
Experience
19 years, 9 Months

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Work Experience

Total years of experience :19 years, 9 Months

Information Director (IT Manager, Project Manager) at Sharif Metals International
  • United Arab Emirates - Sharjah
  • My current job since July 2012

•Responsible for the deployment, monitoring, maintenance, development, upgrade, and support of all current IT systems, websites, PCs, operating systems, databases telephones, software applications, and peripherals.

•Utilize skills in communicating regularly with executive management and all users of information services & systems and supervise all daily and weekly IT procedures.

•Assist in the planning, designing, documentation, and implementation of various systems to include desktop PCs, servers, network equipment, and software applications, specifically Microsoft Dynamics, CRM and SAGE PASTEL and ensure that implementations meet business and system requirements.

•Formulate and implement all IT policies &procedures for architecture, security, disaster recovery, standards, purchasing, service provision, protocols and guidance to IT staff and end-users.

•Prepare and discuss supplier contracts and service agreements, communicate with external support company, record all correspondence and follow-up suppliers’ visits and maintenance.

•Deftly configure and implement Joomla, DNN, Word Press, Team Foundation Server, SQL Reporting and Oracle BI and guide the development team to use these tools.

•A key player in analysis, development, and implementation of strategic business plans & policies, ensuring organizational growth, targeting maximum profitability & cost-effectiveness.

•Map effectiveness of maintenance and development process and monitor progress towards team and unit objectives.


Sharif Metals Projects
• Microsoft Dynamics AX, CRM
• Group Organization SharePoint Intranet Portal
• DMS in SharePoint 2013 (Paper-less environment)
• CMS (Contact Management System)
• Upgrade Existing Software’s
• Mobile Device Management
• Google Apps Reseller
• Server Environment Upgrade
• Website Developments
• DR Site Implementation

System Analyst / Sr.Document Control Systems Integrator at M+W Group Abu Dhabi
  • United Arab Emirates - Abu Dhabi
  • May 2011 to June 2012

•Responsible for conducting discussions with users and client Consultants regarding system functionalities and gap analysis and making recommendations regarding hardware-software including improvements or upgrades.

•Administered multiple projects by designing and implementing solutions, establishing technology requirements, and maintaining application security and technology standards.

•As Aconex Consultant provide staff with full Aconex training and handle data collection, workflow and reporting procedures for efficiency optimization.

•In-house Expert on software used by reading technical manuals, conferring with users, software vendors and business partners.

•Skillfully manage the Document Control department & serve as System Engineer Consultant for all document control systems to fit the company requirements.

•Helm IT strategy and operations improvements as global technology QA Leader driving growth-centric IT standards and practices for ERP projects in a global setup.

SharePoint Administrator & Web Developer at Oger Abu Dhabi
  • United Arab Emirates - Abu Dhabi
  • September 2009 to May 2011

•Worked on Reporting Systems creating reports using Access 2007 for the engineering department and developing ASP.Net (VB.Net) websites using Ajax and JQuery with SQL Server.

•Created a website for the QA/QC department and reporting system and a website for the Housing department, including reporting system, advance Graph features and complete infrastructure for future reports with a fully object-oriented database.

•Successfully developed an online tracking and analysis tool for LEED and material credits which involved three main categories tracked individually, recycled, regional and low-emitting.

•Customized material profile, summary reports and graphs for each category designed to match reporting format as requested by the project management team.

•Updated and edited data with a tool designed to allow creation of different portals for different projects using ASP.Net and JQuery.

•Created small tool kit application for summarizing RFI, collecting data and creating KPIs for RFIs.

•Entrusted as SharePoint Administrator for the company’s intranet, customizing SharePoint CSS and creating new design/s.

•Developed SharePoint pages, applications, web parts, reports for OGER ERP and dashboards using OBIEE for various departments, including HR, Finance, SCM, Property Manager, HRMS, Payroll Purchasing and Inventory.

Software Developer at Prime Tech
  • United Arab Emirates - Abu Dhabi
  • October 2008 to August 2009

•Working outsource with our client (Oger Abu Dhabi) on web and desktop-based projects involving the usage of various latest and cutting-edge technologies, such as Visual Studio.NET, VC#.NET, VB.NET, ASP.NET, XML, SQL Server, Crystal Reports.NET, Windows Services, Web Services.

Software Developer (ASP.NET, C#, VB.NET) at EPKSS (Electronic Primary Key for System Solutions)
  • Jordan - Irbid
  • November 2003 to December 2007

•Accountabilities included software development using Microsoft technologies like VB 6.0, VB.Net, C#, ASP.Net, XML and Microsoft SQL server 2000.

•Actively involved in designing and documenting projects with UML (Rational Rose 2000).

Quality Assurance (Part Time) at Advanced Quality Assurance Systems Ltd (AQAS)
  • Jordan - Amman
  • September 2005 to December 2007

Involved in providing QA for ICDL exam, checking ICDL test environment before commencing the test and addressing any technical issues during the test.

Education

Bachelor's degree, Computer Science and Information System
  • at Jordan University of Science and Technology
  • July 2005

Bachelor of Computer Science and Information System-Computer Information System (2001-2005) Good

High school or equivalent, Scientific Stream
  • at Howarah Secondary School
  • May 2001

Tawjihi -Scientific Stream (2000 – 2001) (89.6)

Specialties & Skills

Software Implementation
IT Management
CRM software
ERP Systems
IT Project Management
Web development (JavaScript, HTML, and XHTML).
Multimedia ( Photoshop , Flash MX , Adobe Premier )
C++, VC++, Java, VB, ASP, VB.Net and J2ME programming
Computer Qualification  Mobile Applications Consultation and Business Development  Streaming med
Microsoft Dynamics CRM 2015, CRM 365
SharePoint Administration & Development
Web services Development (MVC, SOAP, MFP)
Microsoft Office (Word, PowerPoint, Excel, Outlook) Windows 98, NT, 2000, Me, XP
Mobile Applications Consultation and Business Development
Project Management
Streaming media protocols: HTTP, RTMP, RTSP, MMS, RTSPU, RTSPT, MMSU
Web API Development (ASP.NET Web API, RESTful)
Microsoft Dynamics AX 2012 R3
ERP Implementation
MS SQL Database 2005, 2008, 2012, 2014, 2016 (DBA) Design & configuration
OCA Developer Track Certification (Oracle PL/SQL Developer Certified Associate)

Languages

Arabic
Expert
English
Expert

Training and Certifications

International Computer Driving Licence (ICDL) (Certificate)
Date Attended:
May 2005
Oracle PL/SQL Developer Certified Associate (OCA) (Certificate)
Date Attended:
January 2011
PRINCE2 Foundation 2017 (Certificate)
Date Attended:
October 2019
PRINCE2 Practitioner 2017 (Certificate)
Date Attended:
October 2019